Operations Manager (Commercial Real Estate)

Hays; Dartmouth; On-site; CAD 70,000 - 90,000; Full time

Job summary

A prominent real estate management firm is seeking an Operations Manager in Dartmouth, Nova Scotia. This position requires managing the operations of a diverse commercial portfolio, focusing on tenant satisfaction and operational excellence. The ideal candidate will possess strong organizational skills and extensive knowledge of building systems.

Benefits

Discretionary annual bonus

3 weeks vacation + 5 sick days annually

Health Spending Account

RRSP matching program

Qualifications

• Minimum 2 years of experience in commercial property management.
• Strong understanding of HVAC, electrical, and plumbing systems.
• Proven ability to multitask and manage vendors.

Responsibilities

• Oversee daily operations and maintenance of commercial properties.
• Manage tenant satisfaction and respond to service requests.
• Coordinate preventative and unscheduled maintenance tasks.

Skills

Building systems knowledge

Organizational skills

Time management

Communication

Tools

Microsoft Office Suite

Building management systems

Job description

Manager at Hays - Recruiting expert in the greater Montreal Area in Real Estate Management | Executive Search | Retained Search | Contingent Search

OPERATIONS MANAGER – COMMERCIAL REAL ESTATE

Location : Dartmouth, Nova Scotia

POSITION OVERVIEW

The Operations Manager is responsible for overseeing the day-to-day operations and maintenance of a diverse commercial real estate portfolio in Dartmouth, Nova Scotia. This includes approximately 700,000 sq. ft. of office space and multiple retail strip centers, serving over 150 tenants. The role focuses on operational excellence, safety, environmental responsibility, and tenant satisfaction. The ideal candidate is hands-on, detail-oriented, and capable of managing both technical and administrative functions while coordinating with vendors and supporting in-house staff.

KEY RESPONSIBILITIES

• Oversee daily operations across three commercial properties, ensuring optimal performance of building systems and tenant satisfaction.
• Perform and coordinate basic maintenance tasks and vendor services (e.g., signage, minor repairs).
• Manage preventative maintenance and respond to unscheduled repairs for HVAC, plumbing, lighting, electrical, and life safety systems.
• Maintain accurate logs and records for building equipment and maintenance vehicles.
• Coordinate monthly fire alarm testing and inspections of life safety systems.
• Respond to tenant service requests promptly and professionally.
• Monitor and manage building systems, including energy management and door access systems.
• Conduct environmental inspections and prepare required documentation.
• Participate in a rotating on-call schedule for after-hours emergencies.
• Support tradespeople and vendors on-site, ensuring clear communication with tenants.
• Stay current on industry best practices, legislative changes, and emerging technologies.
• Attend monthly operations meetings and contribute to performance improvement strategies.
• Ensure compliance with all Health & Safety protocols and complete required training.
• Maintain a professional demeanor in all interactions with tenants, vendors, and colleagues.

QUALIFICATIONS

• Minimum 2 years of experience in commercial property or facilities management (retail or office preferred; hotel facilities experience also considered).
• Strong understanding of building systems (HVAC, electrical, plumbing) and general maintenance.
• Experience working with contractors and vendors.
• Proficient in Microsoft Office Suite and building management systems.
• Strong organizational and time management skills with the ability to multitask.
• Excellent communication skills, both written and verbal.
• Knowledge of safety protocols and compliance regulations.
• Ability to work independently and collaboratively with a team.

COMPENSATION & BENEFITS

• Discretionary annual bonus
• 3 weeks vacation + 5 sick days annually
• Health Spending Account
• RRSP matching program

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Engineering, General Business, and Management

Real Estate and Facilities Services

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