Operations Manager (Civil/FTTH Construction)

Telecon; Saskatoon; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Company vehicle

Bonus plan

Healthcare

RRSP matching

Employee assistance program

Discounts from suppliers

Job summary

Telecon seeks an Operations Manager to lead all regional operations in Saskatoon with hybrid work and field visits as needed. You will oversee health and safety, finances, contract management, field activities, and client relations, ensuring projects meet time and budget targets.

The role requires 5–10 years of field supervision and project management in telecommunications, a bachelor’s degree, strong leadership and client management skills, and the ability to translate data into actionable

Qualifications

• Bachelor’s degree is required in Business or related discipline.
• Between 5-10 years of field supervision and project management, preferably in the telecommunications industry.
• Experience and knowledge in telecommunication projects.
• Strong client relationship management skills with the ability to work with all levels.
• Excellent leadership and communication skills (verbal and written).
• Excellent project management, strategic thinking and tactical implementation skills.
• Ability to work in a fast-paced environment and manage multiple mid-to large scale projects.
• Strong data analysis and ability to translate data into conclusions.
• Excellent capacity to resolve operational issues.
• Strong planning and organizational skills.
• Available to travel.

Responsibilities

• Develop action plans in line with Telecon’s deployment strategy to meet objectives and profitability.
• Provide direction and coaching to the team to achieve regional targets.
• Identify, develop and track KPIs for the business.
• Act as a change agent promoting health & safety and company values.
• Work with divisions and corporate groups to optimize resources for growth.
• Maintain effective communication with partners, customers, suppliers and subcontractors.
• Build and maintain client relationships while developing new business opportunities via the telecom network.
• Ensure projects are planned and executed on time and within budget; prepare monthly analyses and regional performance reports.
• Direct and lead Supervisors and administrative staff toward goals.
• Establish annual budget and monitor monthly regional financial performance.
• Resolve operational issues and oversee contract management & subcontractor contracts.
• Ensure implementation of health & safety and quality procedures.

Skills

Leadership

Communication

Project management

Data analysis

Client relationship management

Strategic thinking

Education

Bachelor’s degree in Business or related discipline

Job description

Reporting to the Senior Director of Operations; the Operations Manager is responsible to lead and manage all operations of their region. This includes health and safety, finances, contract management, field activities, sub-contractors and client relationships according to Telecon’s commitments.

The business unit specializes in the construction of FTTH/FTTP networks. The Operations Manager is responsible for the full project cycle, starting from estimation through to project completion.

This is a Hybrid opportunity with an expectation for field visits as required. The ideal candidate will reside in/around the Saskatoon area.

YOU WILL HAVE THE OPPORTUNITY TO:

• Develops action plans in line with Telecon’s strategic deployment to meet short term and long-term objectives, profitability and business growth. This role is responsible and accountable for the performance and results of the region, while ensuring they are in accordance with the business plan targets and the application is of sound governance
• Demonstrates leadership by providing direction and coaching to team to achieve the financial and operational targets of their region
• Identifies, develops and executes key performance indicators (KPI) for the business
• Acts as a change agent by inspiring and driving core company values such as health and safety, experts in our line of business, and promoting teamwork
• Works closely with other divisions and corporate groups (operations support, finance, human capital) to optimize resources and opportunities for growth
• Maintains effective communication with our partners, including customers, suppliers, and subcontractors
• Build and maintain client’s relationship while developing new business opportunities through strong telecommunications network
• Ensure projects are planned and executed on time and in budget. This role will prepare monthly project analysis and regional performance report; optimize project productivities with regard to resources and equipment and participate in estimate preparation
• Direct and lead the Supervisors and administrations staff toward goals and objectives
• Ensure financial KPI’s are followed; are on target and propose alternative solutions and actions when required. This role will also establish and implement annual budget and measure monthly regional financial performance
• Resolve operational issues
• Manage general contracts and subcontractor’s contracts
• Oversee contract management initiatives
• Ensure proper implementation of company’s procedures with regard to health & safety and quality

THIS ROLE IS FOR YOU IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:

• Bachelor’s degree is required in Business or related discipline
• Between 5-10 years of field supervision and project management, preferably in the telecommunications industry
• Experience and knowledge in telecommunication projects
• Strong client relationship management skill: ability to effectively work with all levels and leverage telecommunications network in order to grow business
• Excellent leadership and communication skills (both verbal and written)
• Excellent project management skills, strategic thinking, and tactical implementation skills
• Ability to work in a fast-paced environment and to manage multiple mid-to large scale projects and initiatives
• Strong data analysis and the ability to translate data into conclusions
• Excellent capacity to resolve operational issues
• Strong planning and organizational skills
• Available to travel

AT TELECON, WHEN WE TALK ABOUT BENEFITS, WE GOT YOU COVERED.

What we have to offer:

• This position includes eligibility to participate in the company's Bonus Plan
• Company vehicle provided with this opportunity
• Industry-leading healthcare – possibility of Dental plan with employee participation
• RRSP program with matching company contribution
• Employee assistance program – if you are feeling stressed, having sleep problems, or worrying about your budget you can have help anytime, anywhere and it is all confidential
• Employee perks such as discounts from suppliers on various products and services such as insurance, wireless bundles, movie tickets, travel, software, books, and much more

Here are the extras that make the difference:

• A dynamic work environment where you can develop your potential – Training provided for technical positions
• Health & Safety first: this is our number one priority
• Telecon values different views and new ideas. Telecon is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace to all independent of age, gender, race, beliefs, or background.

We welcome and encourage applications from people with disabilities, we will be glad to provide accommodations upon request for candidates taking part in all aspects of the selection process.

WELCOME TO TELECON

We Connect People. We Connect the World.

Our mission is to be the most innovative and valued communications infrastructure services partner to our customers, enabling them to play a key role in the transformation of infrastructure. From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, locate, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow’s connectivity in our communities, businesses and homes.

For more information on Telecon, visit http://www.telecon.com/ or follow us: