Operations Manager - Barrie/Collingwood

LCBO; Collingwood; On-site; CAD 87,000 - 99,000; Full time

Job summary

Join a forward-thinking organization as a Store Manager where you will lead a dedicated team to deliver exceptional customer experiences. This role involves managing store operations, mentoring staff, and ensuring a customer-centric approach in all activities. You will leverage your expertise in inventory and financial management to drive results while fostering a culture of inclusion and community support. With a commitment to employee wellbeing and development, this position offers a unique opportunity to make a positive impact in the community while achieving your professional goals.

Benefits

Employee & Family Assistance Program

Defined Benefit Pension

Discounts on Products and Services

Workperks

Qualifications

• 5+ years of retail experience in managerial roles.
• Strong leadership and team-building skills are essential.

Responsibilities

• Deliver remarkable customer experiences and manage store operations.
• Forecast and analyze sales and expenses to grow the business.

Skills

Customer Service

Inventory Management

Financial Management

Retail Sales

Leadership

Communication Skills

Education

High School Diploma

College Diploma in Business or Retail Management

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Web-based Ordering Systems

SPAR

Job description

Job Posting Description:

Do you have experience with customers, their occasions and beverage alcohol? In this LCBO store leadership role reporting to the Store Manager, you'll build a robust store team. Every day you'll achieve store results and promote responsible retailing.

Come join the LCBO team!

You will be 100% in-person at a store in the Barrie/Collingwood Area (#LI-Onsite).

Salary Range: $90,332 - $100,765

The Role

• To deliver remarkable experiences as the trusted destination for the world's wines, beers and spirits.

• You will create the customer experience in store by developing a customer-first team mentality in all aspects of the store's operation and program execution.

• A well-rounded store manager your skills span customer service, inventory management, financial management, merchandising, and retail sales.

• Dynamic experience as a Retail Manager in key areas such as Customer Service, Human Resources, Business Management, Inventory Management and Sales & Marketing.

• Strong leadership, team-building, interpersonal and communication skills are essential.

• Additional areas for assessment will include an understanding of and exposure to social responsibility issues, facilities management, resource protection, health & safety, WSIB, workplace accommodation, environmental issues and workplace diversity.

• You should have an understanding of the internet/intranet and computer applications including Microsoft Outlook, Word, Excel, web-based ordering and SPAR.

• You are a committed mentor and coach.

About You!

• You bring a customer-centric attitude. You enjoy spending time on the store floor and encourage giving back in support of the community for the greater good.

• Available to work evenings, weekends, and holidays.

• You enjoy providing feedback, empowering people, and mentoring in the moment.

• You are capable of magnificent execution in your store.

• You know your store numbers. You forecast and analyze sales and expenses. You build a plan to engage the team and grow the business.

• You have 5 years or more of retail experience in progressive roles such as Store Manager, Assistant Manager, Trainer, Departmental Manager, or District Manager.

• High school graduate or bring the equivalent experience.

• A college diploma, certificate or university degree in business or retail management is a bonus.

• Experience leading unionized employees is a bonus.

We offer a comprehensive suite of benefits, including access to an Employee & Family Assistance Program, a Defined Benefit Pension, discounts on products and services via Workperks, and much more.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

The number of available vacancies may fluctuate and move locations, depending on business needs.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

Salary/Pay:

87,914.00 - 98,068.00

Work Hours:

40

Union / Non-Union:

Non-Union

Job Posting End Date:

May 16, 2025

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.