Operations Manager at Bay Ed Fund

Talent on Fire Consulting; Eastern Ontario; On-site; USD 70,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic Operations Manager to cultivate transformational experiences for teams and communities. This role is pivotal in creating supportive environments for individuals to thrive, focusing on event planning and operational excellence. You will lead team collaboration, manage logistics for community events, and ensure effective communication across platforms. Join a committed team dedicated to driving impactful change in education, where your contributions will directly influence the future of students and communities. This is an exciting opportunity to work in a fast-paced, mission-driven environment that values diversity and collaboration.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401K Matching

Holiday and Vacation Time

Qualifications

• 3-6 years of relevant work experience in operations.
• Outstanding organizational skills for project management.

Responsibilities

• Facilitate team collaboration and manage technology platforms.
• Provide logistical planning for community events with diverse stakeholders.

Skills

Operations Experience

Critical Thinking

Event Management

Project Management

Collaboration

Tech Savvy

Flexibility

Tools

Google Suite

CRM tools

WordPress

MailChimp

Job description

LOCATION:

San Francisco Bay Area (defined as Alameda, Contra Costa, Marin, San Francisco, San Mateo, and Santa Clara counties)

THE OPPORTUNITY

The Operations Manager will play a dynamic, cross-functional role in cultivating authentic and transformational experiences for our team, partners, and communities. This role will be critical in creating the conditions and support for individuals and teams to thrive. They will build and manage spaces, systems, processes, and opportunities to deepen connections in service of transformational change for students.

In this role, you will spend 30% or more of your time planning events and meetings in the communities where we work: East Palo Alto, South San Francisco, and soon a third Bay Area Community.

ROLE & RESPONSIBILITIES

MANAGING A HIGH PERFORMING ORGANIZATION

• Facilitate team collaboration, including managing our technology platforms, ensuring consistent knowledge sharing, and identifying opportunities to improve how we work together.
• Lead financial systems that ensure consistency, compliance, and valuable data, including managing contracts and payments, updating budgets, and reviewing expenses and transactions.
• Provide logistics support and content design for internal team meetings, including scheduling when needed.
• Design and manage systems for ongoing development operations (fundraising tracking/pipeline management, receiving, depositing, and tracking cash-in, creating acknowledgments.) This may include designing and implementing a CRM tool in the future.
• Operate as a culture carrier, welcoming new team members, managing our approach to team fun, and designing for relationship building in team spaces.
• Support hiring managers, including process management, tracking systems, and facilitating employee onboarding.
• Manage our benefits, including maintaining a relationship with our benefits partner and acting as a resource to staff with any questions.
• Maintain and manage communications: our website, LinkedIn social media, and quarterly newsletter.
• Lead additional team operations, as needed.

STRATEGIC OPERATIONAL PROJECTS

• Build or redesign our internal systems to ensure our team has the information, tools, and spaces to share information, collaborate, and receive support. As a small and new organization, there will be a variety of opportunities to refine and improve the ways we work.
• Structure, research, or operate projects for our community and district partners to address a pressing need. As a team, we all bring our best perspectives and skills to solving problems for our partners, and you’ll be asked to contribute critical pieces of this work.

EXECUTING TRANSFORMATIONAL EXPERIENCES

• Provide logistical planning management and support for community convenings with diverse stakeholders (e.g., district leaders, community-based organizations, parents, students, educators, funders, etc.) representing Bay Ed Fund values. Event logistics may include venue selection, food and supply procurement, travel arrangements, set up, partner coordination, managing events budget, etc.
• Gather event feedback to ensure that events are meeting goals and that participants leave with an inspired and optimistic outlook about transformative change in education.
• Lead systems that enable consistent high-level execution of events.

QUALIFICATIONS

We recognize that qualifications extend beyond a checklist, and we encourage candidates who believe they could be a good fit to apply, even if they do not meet every qualification. We value diversity, inclusivity, and belonging, and we invite all to join us in driving transformative change in education.

Qualifications and characteristics for success include:

• Alignment to our Mission: A deep held belief in the promise of communities and achieving transformative and sustained change in our communities' public schools.
• Operations Experience: 3-6 years of relevant work experience
• Critical Thinker: Ability to work independently, proactively anticipating and communicating needs with various stakeholders, identifying and acting on opportunities for improvement.
• Flexibility: Comfort working in a start-up like environment where things evolve quickly and frequently.
• Project Manager: Outstanding organizational skills and attention to detail that ensures a consistent, exceptional experience for our team and stakeholders working with us.
• Event Management: Track record of managing operations for high-quality events that successfully engaged various stakeholders.
• Collaborator: Effectively communicating, collaboration, and track record of operating and improving internal systems that allow seamless collaboration for team members
• Tech Savvy: Easily learns new technologies and has extensive experience working in spreadsheets and with Google Suite.
• Based Locally: We have found there is no substitute for in-person meetings to build the relationships needed for this work. Therefore, we require the person in this role to live in Alameda, Contra Costa, Marin, San Francisco, San Mateo, or Santa Clara counties.
• (Preferred but not required) Proficient in Spanish: You can engage community members, including many Spanish-speaking. You’re also skilled in writing and reading Spanish to provide translation services for events.
• (Preferred but not required) Webplatform expertise: Prior experience maintaining websites (WordPress skills are a plus) and sending out communications on a platform (for example, MailChimp)
• (Preferred but not required) Nonprofit/Mission-driven org background: Experience working with school systems, community-based or mission-based organizations

About the Bay Ed Fund
The Bay Ed Fund, founded in 2022, is taking a new approach to closing the opportunity gap and ensuring all students are prepared to thrive in the Bay Area. We begin with the voices and aspirations of students, families, and communities to create a local vision for how graduates will be prepared to thrive as adults in the Bay Area. We then commit to supporting the district and community over ten years to realize that vision through collaborative, transformative work at the district and school levels. The Bay Ed Fund provides community partners with the resources to be powerful advocates and district partners with strategic facilitation support, meaningful philanthropic funding, and capacity building in talent, instructional improvement, family engagement, and resource allocation.

We are working in South San Francisco and East Palo Alto and plan to expand our reach to other Bay Area communities soon. The Bay Ed Fund’s work comes at a critical moment for our communities and country. Schools are being called to question the status quo in the wake of continued COVID-19 learning loss and growing mental health challenges that are exacerbating pre-existing inequities. At the same time, AI and shifting job markets are elevating important questions about what it means to be “prepared.” While the need to reinvent is clear, too few districts are setting themselves up to change – to define and realize a relevant future for this generation and reimagine how public institutions partner with communities to deliver on a promise of education for all students.

We are a small, committed team. As our Operations Manager, you would have the opportunity to learn from all our team members across our communities. You would report to Rachel Heredia, Associate Partner.

Additional Details

This role's salary range is $70K -100K, depending on experience. Bay Ed Fund offers a generous benefits package, including holiday and vacation time, health insurance, vision insurance, dental insurance, and 401K matching.