Operations Manager, AMZL

Amazon; Winnipeg; On-site; CAD 99,000 - 165,000; Full time

Benefits offered by this job

Health insurance

RRSP

DPSP

Paid time off

Job summary

Amazon Winnipeg is seeking an Operations Manager to lead a diverse team of salaried and hourly staff across shifts, driving safety, quality, attendance and performance. You will provide your team with the tools for success and apply data-driven decisions to boost productivity and efficiency, ensuring timely deliveries from warehouse to customer.

The role requires 3+ years in people management, a relevant degree or Amazon experience, and flexibility to work weekends or nights in a dynamic,

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexibility to work weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews and load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives
• Lift up to 49 pounds and stand/walk up to 12 hours during shifts
• Work in varying noise, temperatures, and weather conditions
• Navigate stairs where present

Skills

People management

Performance management

Data-driven decisions

Leadership

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. This Operations Manager will lead and develop a team of salaried and hourly talent, responsible for engaging their team during shifts to maintain the highest levels of safety, quality, attendance, and performance. Managers provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. This role plays a key part in maintaining customer expectations to ensure orders are delivered at the right time, to the right location.

Key job responsibilities

• Support, mentor, and motivate salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Basic Qualifications

• 3+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, MB, Winnipeg - 98,900.00 - 165,200.00 CAD annually