Operations Manager

British Swim School of Northwest Detroit; West Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading swim school in Metro Vancouver seeks an Operations Manager. This full-time role involves overseeing daily operations, interacting with staff and customers, and managing financial aspects. Ideal candidates should have management experience, strong communication skills, and the ability to work cohesively with the community to promote water safety.

Benefits

Paid training

Birthday off and paid

Possible annual PTO and medical benefits

Qualifications

• 1+ years of management experience.
• Responsible and professional demeanor.
• Proficient in Microsoft Office products.

Responsibilities

• Oversees day-to-day operations including interacting with customers, staff, and partners.
• Manages budget, payroll, vendor payments, and daily expenses.
• Develops and implements class schedules.

Skills

Communication

Customer Service

Organizational Skills

Education

Bachelor’s degree in business administration or related field

Tools

Microsoft Office

Job description

A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”.

Compensation and Benefits (dependent on the franchise owner):

· Pay starts at $28__, based on experience and with possible opportunities for bonuses.

· Paid training.

· Birthday off and paid.

· Possible annual PTO and medical benefits.

· Opportunity to make a difference within your community!

The Position:

The Operations Manager oversees the “day-to-day” of the business, including interacting with customers, staff, and pool partners. The Operations Manager is fiscally responsible for all aspects of the business – managing the budget, payroll, vendor payments, and daily expenses.

This is a full-time position reporting to the Franchise Owner.

Your Typical Responsibilities:

· Hire, train, and manage employees.

· Educate and promote services to our customers.

· Develop and implement class schedules.

· Manage inventory and monitor equipment.

· Develop and adhere to the annual budget.

Minimum Qualifications:

· Excellent communication, customer service, and organizational skills.

· Proficient in Microsoft Office products.

· Have a responsible and professional demeanor.

· 1+ years of management experience.

Preferred Qualifications:

· Lifeguarding/First Aid/CPR/AED Certification(s), may also be obtained during training.

· Bachelor’s degree in business administration, project management, finance, recreation, accounting or applicable experience.

"Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.

Keywords

· Bachelors Degree

· Attention to detail

Compensation: $28.00 - $45.00 per hour

Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.

As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.

While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.

We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

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Our mission is “To ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.”

Safe & happy work environment

Where else might you get to sing at work?

Flexible work schedules and hours

Making this a great role for students, parents, and anyone with a busy lifestyle!

A rewarding job with competitive pay

All while making a true difference in your community!

Opportunities for professional growth and development

We believe in investing in our team member's skills and knowledge, providing a pathway for career advancement and personal success.

I worked at British Swim School for two years while I was in college. I loved my time at BSS. I loved my coworkers, managers and the owners. The students were great and I definitely had a lot of personal growth at this company.