Operations Manager

Noel Group; Toronto; On-site; EUR 60,000; Full time

Job summary

A well-established hospitality group is seeking an experienced Operations Manager to oversee hotel operations in Dublin 2. The successful candidate will enhance profitability, service excellence, and team performance across various departments. Applicants must have at least 3-4 years of operational experience in hospitality, strong leadership skills, and the ability to maintain high guest satisfaction. Competitive salary and opportunities for career progression are offered.

Benefits

Excellent opportunities for career progression

Access to professional development and training programs

Dynamic and supportive working environment

Qualifications

• Minimum 3–4 years of experience in Operations Management within a hotel, resort, or multi-site hospitality setting.
• Strong experience and focus on standards in Food & Beverage, Front Office, and Guest Relations.
• Proven ability to lead cross-functional teams and deliver operational excellence.

Responsibilities

• Drive the profitability and efficient cost management of the hotel’s operational departments.
• Provide strong strategic and hands-on support to the General Manager and Head Office across all operational needs.
• Ensure consistent service standards are maintained across all guest-facing and back-of-house departments.

Skills

Operations Management

Leadership

Budget Management

Interpersonal Communication

Strategic Thinking

Job description

Job Title: Operations Manager

Location: Dublin 2

Salary: €60,000 per annum

Contract: Full-time, Permanent

The Noel Group is proud to partner with a prestigious and well-established client in the luxury hotel industry, located in Dublin 2, to recruit an experienced and passionate Operations Manager.

As Operations Manager, you will play a key role in the strategic and day-to-day running of hotel operations. You will support and enhance profitability, service excellence, and team performance across all departments including Food & Beverage, Front Office, Housekeeping, Kitchen, and Maintenance. Reporting to the General Manager, this role requires a dynamic leader who can drive operational efficiency, maintain high guest satisfaction, and uphold brand standards.

Key Duties & Responsibilities

• Drive the profitability and efficient cost management of the hotel’s operational departments.
• Provide strong strategic and hands-on support to the General Manager and Head Office across all operational needs.
• Ensure consistent service standards are maintained across all guest-facing and back-of-house departments.
• Lead, train, and motivate departmental managers to deliver high performance and excellent guest satisfaction.
• Monitor KPIs and departmental budgets, analysing performance and identifying areas for improvement.
• Oversee compliance with health & safety, hygiene, and legal requirements.
• Foster a culture of accountability, teamwork, and continuous improvement throughout the hotel.

Requirements

• Minimum 3–4 years of experience in Operations Management within a hotel, resort, or multi-site hospitality setting.
• Strong experience and focus on standards in Food & Beverage, Front Office, and Guest Relations.
• Proven ability to lead cross-functional teams and deliver operational excellence.
• Excellent interpersonal, communication, and leadership skills.
• Strategic thinker with strong organisational and financial acumen.
• Applicants must currently reside in Ireland and have the right to work in the Republic of Ireland.
• Visa sponsorship and relocation packages are not provided.

Salary & Benefits

• Salary: €60,000 per annum
• Excellent opportunities for career progression within a luxury hotel group
• Access to professional development and training programs
• A dynamic and supportive working environment