Operations Manager

REAKT Recruitment Ltd; Toronto; On-site; EUR 40,000; Full time

Job summary

A leading recruitment agency is hiring an Operations Supervisor for a dynamic warehouse environment. This role focuses on leadership, operational excellence, and customer satisfaction, offering a competitive salary and bonus package. Join an organization committed to continuous improvement and employee wellbeing.

Qualifications

• 2+ years in a supervisory role in a warehouse or operational environment.
• Strong leadership and communication skills required.
• Competency in planning and managing competing priorities.

Responsibilities

• Lead, coach, and coordinate a dedicated operational team.
• Manage day-to-day service delivery in line with ISO 9001 standards.
• Oversee fleet, facilities, and ensure compliance.

Skills

Leadership

Communication

Planning

Scheduling

Microsoft Office

Job description

We're Hiring: Operations Supervisor

Dublin, Ireland

Circa €40,000 + 10% Bonus + Benefits package

Are you a hands on, people first leader with a passion for operational excellence? We're looking for an Operations Supervisor to lead the daily activities of a busy warehouse environment, ensuring exceptional service delivery, efficient resource coordination, and compliance across health & safety, fleet, and quality standards.

What You'll Do:

• Lead, coach, and coordinate a dedicated operational team, ensuring productivity and morale are high.
• Manage day-to-day service delivery in line with ISO 9001 standards and company policies.
• Oversee local fleet, facilities, safety checks, and ensure all documentation is current and compliant.
• Be the key liaison for customer queries, property issues, and supplier coordination.
• Monitor P&L metrics with the Operations Manager to ensure financial targets are met.
• Ensure risk assessments, fire drills, and site safety audits are carried out on schedule.
• Support resource planning, training needs, and performance management.

What You Bring:

• 2+ years in a supervisory role within a warehouse, logistics, or operational environment.
• Strong leadership and communication skills with a team-oriented approach.
• Confidence in planning, scheduling, and managing competing priorities.
• Competency with Microsoft Office; knowledge of O’Neils, RSSQL, and RSWeb is a plus but not a necessity.
• Full, clean driving license required.
• Awareness of ISO standards, audit procedures, and health & safety best practices.

Nice to Have:

• Experience in handling customer service issues at a high standard.
• Familiarity with Health Care Information Management policies.
• Understanding of stock control and fleet maintenance processes.

Why Join?

You'll play a vital role in the success of a well-established operation where continuous improvement, staff wellbeing, and customer satisfaction are at the heart of everything they do. Working for a global brand as it pioneers its growth across the Ireland region, this is your opportunity to grow into a leadership role with real impact and be rewarded for it.

Ready to take the next step in your operational career? Apply now and make your mark.