Operations Manager

GWL Realty Advisors; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading property management company in Toronto is seeking an Operations Manager to ensure effective management of facilities and staff. Responsibilities include overseeing tenant improvements, managing performance and safety programs, and preparing budgets. The ideal candidate has over 5 years of experience in commercial building operations and strong leadership skills. This role offers competitive benefits including vacation, health benefits, and a supportive culture.

Benefits

3 weeks of vacation per year

3 paid personal days per year

Half-day every Friday before a long weekend

Annual performance-based bonus program

Comprehensive health benefits plan

Up to $2,000 annual education allowance

Up to $5,000 annual mental health coverage

Friendly and supportive culture

Social and team events

Qualifications

• 5+ years of commercial building operations experience.
• Experience completing reports and budgets focused on decreasing repair costs.
• Strong energy management initiative background.

Responsibilities

• Oversee tenant improvement work and obtain proposals.
• Manage building staff performance and scheduling.
• Prepare departmental budgets and activity reports.
• Maintain health and safety programs on site.

Skills

Interpersonal and relationship building skills

Leadership

Communication skills

Budget management

Problem-solving

Education

Post-secondary education in Engineering, Building Sciences or Trades training

Job description

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GWLRA is a leader in both the commercial and multi-residential real estate industries. We believe in generating value by creating vibrant, sustainable communities that engage, excite, and inspire. Our people live our values through the work they do and the results they deliver. Our core values are keeping our word, working better together and embracing diversity.

The Operations Manager is to ensure the efficient, effective and productive management of the physical plant facilities and operating staff at our North York Center location.

Responsibilities

Capital Project Work

• Oversee tenant improvement work and obtain proposals and pricing for work
• Review all work permits daily to ensure awareness of all contractor work occurring in the building.
• Review and monitor building functions and provide direction to staff and trades
• Collaborate with Senior Property Manager and / or Director, Construction in completing capital projects on time and on budget
• Be an active participant in possible redevelopment projects as needed

People Leadership

Lead a diverse high performing team to drive business outcomes.

Oversee day-today property operations, including managing building staff and manage building staff (scheduling, performance management, etc)

Ensure daily inspections and preventative maintenance tasks are being completed sufficiently.

Implement and improve upon procedures for the maintenance, operation, and repairs of buildings and equipment

Participate in team building events and encourage a culture of inclusion.

Property Maintenance

Ensure the Asset is managed to a high standard, and in a safe and efficient manor.

Manage service contracts for effectiveness.

Collaborate on RFP’s and Tendering processes

Budgeting + Reporting

Prepare departmental budgets

Partner with management to prepare annual operating budgets for properties

Prepare monthly variance, property, and activity reports

Health + Safety

Maintain site specific WHMIS and health and safety programs

Daily review of all completed service requests to ensure SLAs consistently met + delivered

Collaborate with management to ensure property is compliant with Risk and Environmental programs

Advise and update team with policy and procedure updates

Qualifications

5+ years of commercial building operations experience

Post-secondary education in Engineering, Building Sciences and / or Trades training

Excellent interpersonal and relationship building skills able to interact confidently with various internal and external stakeholders

Strong leadership and communication skills

Experience completing reports and budgets focused on decreasing repair costs and increasing energy management initiatives.

What We Offer

3 weeks of vacation per year

3 paid personal days per year

Half-day every Friday before a long weekend

Eligible to participate in our annual performance based bonus program

A comprehensive health benefits plan that supports you and your family

Up to $2,000 annual education allowance

Up to $5,000 annual mental health coverage

A friendly, welcoming, and supportive culture

Many social and team events!

Our Business

Learn more about our commercial and residential businesses, our values, and careers at GWLRA.

Our Commitment to Diversity

GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Industries

Investment Management

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