Operations Manager

Liquor Stores GP; Regina; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at Wine and Beyond, a leading liquor retailer, as an Operations Manager in Regina. You will lead daily operations, ensuring compliance and delivering exceptional customer service while fostering team development in a high-paced retail environment. This role offers competitive salary, benefits, and a focus on employee growth.

Benefits

Competitive salary and comprehensive benefits

Generous staff discount and free uniforms

Contests and performance rewards

Strong focus on employee development

Product knowledge training and educational reimbursement

Qualifications

• 2 years in an operations or management role, preferably in retail.
• Proven leadership and team development experience.
• Working knowledge of inventory systems and POS tools.

Responsibilities

• Oversee daily store operations and compliance.
• Coach and mentor team members.
• Manage inventory and financial performance.

Skills

Six Sigma

Lean

Management Experience

Process Improvement

Microsoft Outlook

Analysis Skills

Warehouse Management System

Operations Management

Kaizen

Leadership Experience

Supervising Experience

Retail Management

Job description

Employment Type : Full-Time Retail Operations Management

About Wine and Beyond & SNDL

Wine and Beyond is a leading liquor retailer and part of the SNDL Inc. family which includes top banners such as Ace Liquor Liquor Depot Value Buds and Spiritleaf. SNDL is the largest private-sector liquor and cannabis retailer in Canada and operates a diversified portfolio that spans cannabis production retail and strategic investments.

As we launch a new Wine and Beyond store in Regina we are seeking an experienced and operations-driven Operations Manager to join our leadership team.

The Opportunity

As the Operations Manager you will oversee the critical behind-the-scenes functions that keep a high-performing retail liquor store running smoothly. Youll partner with the General Manager and management team to lead store operations manage people handle inventory and logistics ensure compliance and deliver an exceptional customer experience.

This role is ideal for someone who is process-oriented highly organized and thrives in a fast-paced customer-facing retail environment.

Key Responsibilities

People & Culture

Coach and mentor team members to build capability and confidence

Lead daily huddles and communication updates

Support recruitment and succession planning

Create a positive accountable work environment

Enforce company policies and address HR issues professionally

Store Operations

Manage all day-to-day store functions including opening / closing scheduling merchandising and receiving

Ensure visual merchandising standards and store cleanliness

Oversee eCommerce orders and timely fulfillment

Approve payroll and monitor scheduling against labor budgets

Monitor equipment and facility needs and follow up on repairs

Promote a sales-focused culture and deliver excellent service

Support customer event planning and upselling initiatives

Handle escalated customer service concerns

Implement product launches and track campaign effectiveness

Manage inventory levels and ordering processes

Review invoices and pricing for accuracy

Conduct cycle counts and annual inventory audits

Track at-risk slow-moving or high-loss items

Monitor financial performance sales metrics and KPIs

Compliance & Safety

Ensure compliance with liquor laws (ProServe / Serving It Right / TAP)

Lead loss prevention and OHS efforts in-store

Complete incident reporting audits and regulatory checklists

Maintain current certifications and ensure team compliance

What You Bring

2 years in an operations or management role preferably in a retail or big-box environment

Proven leadership and team development experience

Strong attention to detail and process optimization mindset

Working knowledge of inventory systems and POS tools

ProServe / Serving It Right / TAP certification (or ability to obtain)

Comfortable with physical tasks including lifting up to 50 lbs climbing ladders and standing for long periods

Background check and reliable transportation required

Why Join Wine and Beyond

Competitive salary and comprehensive benefits

Generous staff discount and free uniforms

Contests team incentives and performance rewards

Strong focus on employee development and promotion from within

Product knowledge training and educational reimbursement opportunities

Help Us Launch Something Special in Regina

If youre ready to take ownership of store operations build an exceptional team and contribute to a thriving retail environment apply now to become a key leader at our new Wine and Beyond store in Regina!

We appreciate the interest of all applicants. Only those selected for the next steps will be contacted.

Our Commitment to Diversity & Inclusion

SNDL is an equal opportunity employer. Were committed to creating a welcoming safe and inclusive workplace where all employees have equal opportunity to grow and succeed. We strongly encourage candidates from diverse backgrounds and identities to apply.

Required Experience :

Manager

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management