Operations Manager

Groupe Compass Quebec ltée.; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading foodservice company in Canada is seeking an Operations Manager to oversee operational aspects of the business, including sales performance and customer satisfaction. The ideal candidate will possess post-secondary education, management experience, and strong communication skills. This role requires working weekends and evenings, with a focus on motivating and leading a team. Competitive benefits and a commitment to diversity are offered.

Benefits

Health benefits

Mental health resources

Diversity and inclusion initiatives

Qualifications

• Experience dealing with labour relations issues.
• Experience in a warehouse and/or distribution environment.
• Strong communication skills and ability to motivate and lead staff.

Responsibilities

• Ensure customer satisfaction and manage staff.
• Maintain compliance with client brand standards.
• Plan and organize warehouse operations.

Skills

Communication skills

Management skills

Organizational skills

Microsoft Office knowledge

Education

Post-secondary education

Tools

POS system knowledge

Job description

Overview

What’s in it for you?

• Join an award-winning culture. We have been recognized as a Great Place to Work, a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and a FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests is our top priority with processes in place to keep teams and guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative provides credible resources for our associates and the communities we serve, including access to the Employment Assistance Program (24/7 support, resources and information).
• Diversity and inclusion. We are committed to Listen, Learn, and Act with our Diversity Inclusion Action Councils (DIAC) to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

You might not know our name, but you know where we are. Compass Group Canada is part of a global foodservice and support services company, and one of the world’s largest employers with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps, military installations and more across Canada and 50+ other countries.

Join us now and point your career forward!

Why work with Levy Canada?

Operating in over 200 locations across North America, Levy leverages creativity, custom strategies, impeccable service, and a passion for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more. From suites and concessions to high-profile events, we are passionate about delivering memorable food and beverage experiences for our partners and guests.

Job Summary

The Operations Manager is responsible for operational aspects of the business including: ongoing success of retail and marketing programs, sales performance, and creative product branded concepts. The Operations Manager must be prepared to work weekdays, evenings and weekends.

Responsibilities

• Ensure customer satisfaction.
• Manage staff.
• Store planning and merchandising.
• Motivating and revenue goal oriented planning.
• Warehouse planning and organization.
• Ensure compliance with client brand standards.
• Ensure quality, cleanliness, customer service and company policies and programs are maintained.
• Responsible for executing shipments, creating warehouse tasks and warehouse orders, assessing product availability of orders, update orders as required.
• Review employee hours worked into the payroll system and timely wage payment for hours worked.

What we look for

• Post-secondary education.
• Experience dealing with labour relations issues.
• Experience in a warehouse and/or distribution environment.
• Working knowledge of Microsoft Office.
• Strong communication skills.
• Applies best practices and seeks opportunities to improve processes.
• Management and organizational skills, capable of motivating, leading and developing associates.
• Excellent client relationship and communication skills.
• Knowledge of any POS system is an asset.
• Experience working with branded concepts (e.g., Tim Hortons, Pizza Pizza).

Diversity and Accommodation

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities in which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability, or any accommodation needs. For accommodation requests during the hiring process, please contact [e-mail] for further information.