Operations Manager

Operations Manager

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Local Division Manager

Your role and responsibilities

This position is within the Robotics & Discrete Automation division of ABB. The role oversees the operational aspects of a local unit(s), encompassing the full scope of operations, including project management and control, engineering, production, order administration, procurement, quality, continuous improvement, and logistics. Ensures strict adherence to policies and required health, safety, and integrity standards.

1. Develops and executes a customer-focused operations strategy derived from the overall business and functional strategy for the local unit, aligned with business area/division/product group strategy and targets.
2. Owns and is accountable for delivering operations KPIs in line with ABB expectations, including safety, quality, delivery, inventory, and productivity. Manages integrated project management and ensures on-time/on-margin project execution to deliver project gross margins and profitability.
3. Champions a culture of Lean Six Sigma and continuous improvement across the organization. Monitors NPS (Net Promoter Score) results and develops cross-functional initiatives to improve customer satisfaction.
4. Ensures compliance with the Enterprise Quality Management System, maintaining process documentation and supporting internal and external audits to uphold ISO 9001 certification.
5. Ensures compliance with local and global standards, rules, policies, and procedures related to operations/project execution/supply chain. Drives cost-saving initiatives with SCM and communicates these with applications and sales.
6. Collaborates with Customer Service, Sales & Applications to review solutions, identify risks, and implement plans to ensure profitability.
7. Assesses risks and safety hazards, implementing plans to ensure the safety of people and equipment.
8. Ensures all operations functions are properly organized, staffed, and directed. Builds an effective, capable, and high-performing organization, developing talent and continuously improving organizational effectiveness.

Qualifications for the role

• Proven experience in budget and performance management, strategy implementation, and data analysis & reporting.
• Expertise in end-to-end operations management, project management, and quality assurance & excellence.
• Strong focus on customer satisfaction and experience with engineering & manufacturing processes.
• Proficiency in inventory management & control, logistics, and supplier relationship management.
• Skilled in resource management & capacity planning, governance, and fostering a collaborative work environment.

Benefits

• Retirement plan
• Accident insurance
• Healthcare plan
• Wellbeing program

More about us

ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation and digital services, providing innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the world’s leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our customers of all sizes to increase productivity, flexibility and simplicity and to improve output quality. We support their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation employs more than 11,000 people at over 100 locations in more than 53 countries. www.abb.com/robotics

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.