Operations Manager

GoBolt; Markham; On-site; CAD 70,000 - 100,000; Full time

Job summary

Join GoBolt as an Operations Manager in Markham and take on a crucial leadership role in overseeing key warehouse functions. Drive safety and efficiency while fostering team development within a culture committed to sustainability and innovation. With a competitive salary and many career growth opportunities, you’ll help shape the future of logistics and e-commerce in North America.

Benefits

Competitive salary and benefits

Career progression opportunities

Inclusive environment

Qualifications

• 5+ years of experience in warehouse, logistics, or 3PL operations.
• Expertise in warehouse operations and processes.
• Track record of driving safety, productivity, and quality.

Responsibilities

• Oversee execution of warehouse functions (Receive, Stow, Pack, Ship).
• Manage productivity, quality, SLA targets, and inventory accuracy.
• Lead and develop a team of associates through coaching and mentoring.

Skills

Leadership

Warehouse Operations

Safety Management

Data-Driven Decision Making

Continuous Improvement

Communication

Organizational Skills

Tools

WMS/OMS Systems

Job description

At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes – from local brands to large national retailers. By operating as an extension of our customer's team, we deliver best-in-class services every step of the way.

We're building North America’s largest electric vehicle fleet to help bring sustainability to an industry notorious for its heavy impact on the environment. We are in high growth mode and building for the future, which is where you come in!

About the Role:

As an Operations Manager at our Markham fulfillment center , you will lead one or more critical warehouse functions—whether Inbound (Receive, Stow, Replenishment, Quality) or Fulfillment (Pick, Pack, Ship)—and ensure smooth execution of day-to-day operations. You’ll be accountable for safety, performance, process compliance, and associate engagement across your area.

This is a hands-on leadership role ideal for those with a strong foundation in warehouse operations and a passion for leading high-performing teams.

Key Responsibilities:

• Oversee execution of one or more warehouse functions (Receive, Stow, Replen, Quality, Pick, Pack, Ship) depending on business need.
• Ensure team compliance with safety procedures and maintain a safe working environment.
• Manage productivity, quality, SLA targets, inventory accuracy, and space utilization.
• Lead and develop a team of associates through coaching, mentoring, and performance feedback.
• Create and execute daily shift plans based on volume forecasts and labor availability.
• Support cross-functional projects, including new merchant onboarding and systems rollouts.
• Identify inefficiencies, conduct root cause analysis, and implement process improvements.
• Maintain a culture of accountability, teamwork, and operational excellence.

What We’re Looking For:

• 5+ years of experience in warehouse, logistics, or 3PL operations with proven leadership responsibilities.
• Expertise in warehouse operations and processes—Inbound and/or Fulfillment.
• Track record of driving safety, productivity, and quality through team leadership.
• Strong working knowledge of WMS/OMS systems and data-driven decision making.
• Committed to associate engagement, team development, and inclusive leadership.
• Continuous improvement mindset—experience with Lean/Six Sigma is a plus.
• Excellent communication and organizational skills.
• Flexibility to work alternate shifts, weekends, or holidays as required.
  
  
  

Why Join Us?

• Own a key leadership role at our Markham facility with visible impact.
• Be part of a company committed to sustainability, innovation, and people-first culture.
• Competitive salary, benefits, and career progression opportunities.
• Supportive, inclusive environment that encourages authenticity and collaboration.