Operations Manager

MT Talent; London; On-site; CAD 95,000 - 105,000; Full time

Job summary

A strategic recruitment agency is seeking an Operations Manager to oversee a branch's day-to-day operations in the logistics industry. This role demands strong organizational and problem-solving skills, emphasizing collaboration and ongoing professional development. Join a supportive environment committed to employee growth and customer service excellence.

Benefits

Generous vacation and personal days

Contributions to retirement savings plans

Regular social events and team outings

Commitment to professional growth

Qualifications

• Entrepreneurial spirit and strong business acumen are vital.
• High level of organization and ability to remain calm under pressure.
• Proficiency with Microsoft Office and experience with CRM/ERP systems.

Responsibilities

• Oversee day-to-day operations in the branch and lead staff.
• Implement SOPs to streamline logistics workflows.
• Train and develop operational staff continuously.

Skills

Entrepreneurial spirit

Organizational skills

Problem-solving skills

Strong attention to detail

Education

Post-secondary degree or diploma in business administration

Tools

Microsoft Office

CRM systems

ERP systems

Job description

JOB TITLE : Operations Manager (Transportation)

LOCATION : London, ON, Canada (On-Site)

SALARY RANGE : $95,000 - $105,000

Who Are We?

We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment lead to long-term success for all parties involved.

Why Are We Looking for You?

We are proud to support our esteemed client in hiring an Operations Manager for an exciting opportunity in the 3rd-party logistics industry. Our client is a well-established leader in the transportation industry, known for their commitment to long-term growth and providing excellent customer service. They invest in their team by offering ongoing training, career growth opportunities, and a supportive work environment.

What’s In It for You?

• Collaborative Environment - mutual success and shared goals are key to success with this team. Everyone collaborates to solve problems.
• Work-Life Balance Support - employees benefit from generous vacation and personal days.
• Comprehensive Benefits - including contributions to retirement savings plans for long-term financial security.
• Social Culture - regular social events such as seasonal gatherings and team outings!
• Commitment to Growth - ongoing professional development within a workplace that values diversity, inclusion, and recognition.

What Will You Do?

• Oversee day-to-day operations in the branch, leading Logistics Coordinators and administrative staff.
• Delegate tasks and step in as needed with carrier and customer escalations.
• Establish and implement SOPs to streamline logistics workflows.
• Collaborate with other departments to optimize pricing strategies for new and existing clients.
• Act as a liaison between sales and operations departments.
• Train and develop operational staff continuously.
• Perform other duties as required.

What Do You Bring?

• Entrepreneurial spirit, strong business acumen.
• High level of organization.
• Ability to remain calm under pressure.
• Problem-solving skills with tact and consideration.
• Post-secondary degree or diploma in business administration preferred.
• Technical proficiency in Microsoft Office, CRM, ERP systems.
• Strong attention to detail and organizational skills.