Operations Manager

ZipRecruiter; Enderby; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading health and wellness group in Enderby is looking for a passionate Operations Manager. You will oversee the successful operation of the DL Club, enhance member experiences, and ensure compliance with safety regulations. The role requires strong leadership in managing operations and financial planning. Join us to foster an inclusive culture and make a difference every day.

Benefits

Free Club Membership for you and your family

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons, and Personal Training

Career Advancement opportunities

Wagestream App: Get paid on demand

Access to Benefits Suite

Qualifications

• Experience managing a large operational service delivery facility.
• Experience leading various functions with challenges across multiple departments.
• Strong financial planning and management skills.

Responsibilities

• Lead and operate a successful DL Club providing excellent member experience.
• Act as Duty Manager ensuring compliance with health & safety regulations.
• Maximize member experience through effective team leadership.

Skills

Operational service delivery management

Customer service passion

Financial planning and management

Job description

Job Description

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are looking for a passionate Operations Manager to join our team!

Operations Managers are people-focused and have accountability in leading and operating a successful DL Club, providing our members with an excellent experience every day, 7 days a week.

You will regularly act as Duty Manager, and alongside your team, ensure health & safety and compliance regulations are adhered to, maximising member experience.

We create an environment where our teams feel a sense of belonging, can thrive physically and mentally, and fulfill their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

As Operations Manager, we are looking for someone who:

• Has experience managing a large operational service delivery facility (e.g., restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across multiple departments.
• Experience in financial planning and management.
• Is passionate about customer service.

Join us and help create a thriving and inclusive culture. Together, we're more than a Club!