Operations Manager

Talent Compass; Edmonton; On-site; CAD 60,000 - 90,000; Full time

Job summary

Talent Compass is seeking an Operations Manager to oversee the daily operations of a college campus. This role is crucial for managing administrative functions, ensuring regulatory compliance, and promoting an excellent student experience. The ideal candidate will have a strong educational background, leadership experience, and a solid understanding of the Private Career Colleges Act.

Qualifications

• Minimum 3–5 years of experience in an operations or management role.
• Strong knowledge of Private Career Colleges Act and PCC compliance requirements.
• Experience in education or a regulated sector preferred.

Responsibilities

• Oversee daily campus operations and manage administrative functions.
• Ensure compliance with ministry regulations and support program registrations.
• Collaborate with teams to enhance student experience and resolve concerns.

Skills

Leadership

Organizational skills

Problem-solving

Education

Post-secondary education in Business Administration

Tools

MS Office

Student information systems

Job description

Operations Manager

Job Summary:
The Operations Manager plays a vital role in ensuring the efficient day-to-day operations of the college campus. This role is responsible for managing administrative functions, overseeing student services, ensuring regulatory compliance, and supporting academic departments. The ideal candidate will be a highly organized, detail-oriented individual with strong leadership skills and a solid understanding of private career college operations, including PCC compliance and ministry regulations.

Key Responsibilities:
Campus Operations & Administration

• Oversee daily campus operations, ensuring a clean, safe, and productive learning environment
• Manage scheduling, facilities, front-desk, and administrative support teams
• Maintain inventory of office and instructional supplies, liaising with vendors and service providers

Regulatory Compliance

• Ensure compliance with Ministry of Colleges and Universities (MCU), Private Career Colleges Act, and all relevant regulations
• Maintain accurate documentation for audits and inspections
• Support program registration, renewals, and any required institutional reporting

Student Services & Support

• Oversee the student life cycle from enrollment through graduation, ensuring a high standard of student experience
• Collaborate with admissions, finance, and academic teams to coordinate student onboarding, records management, and graduation preparation
• Address and resolve student concerns in a timely and professional manner

Team Leadership

• Supervise administrative, student services, and support staff
• Provide performance management, training, and mentorship
• Promote a positive and collaborative workplace culture

Communication & Coordination

• Serve as the operational point of contact between departments including Admissions, Academics, Finance, and Career Services
• Support campus events, graduations, and information sessions
• Prepare reports for senior management and external regulators as needed

Qualifications:

• Post-secondary education in Business Administration, Education Management, or related field
• Minimum 3–5 years of experience in an operations or management role, preferably in education or a regulated sector
• Strong knowledge of Private Career Colleges Act, 2005 and PCC compliance requirements (Alberta or Ontario depending on jurisdiction)
• Excellent leadership, organizational, and problem-solving skills
• High level of proficiency in MS Office and student information systems (e.g., Orbund, Populi, CampusLogin)

The Operations Managerwill directly report toDirector of OperationsandPresident.