Operations Manager

Canada Job Bank; Calgary; On-site; CAD 99,000 - 121,000; Full time

Benefits offered by this job

Healthcare Facility

Life assurance

Accidental death & dismemberment

Pension plan

Job summary

Amazon AMZL Operations Manager leads a team to deliver high-performance delivery operations, guiding both skilled and unskilled workers toward Safety, Quality, Attendance and Productivity goals. The role emphasizes collaboration with Safety, Engineering, Loss Prevention, and HR to ensure smooth daily operations.

The position may require day or night shifts, weekends, and holidays, with a focus on customer delivery, pace, and continuous improvement in a large operations network.

Qualifications

• 3+ years of experience leading employees and managing performance.
• Bachelor’s Degree, or 2+ years of full-time Amazon employment.
• Available to work varied schedules, including weekends and holidays.
• Experience with performance metrics to track and improve results.

Responsibilities

• Lead and develop a team to achieve safety, quality, attendance, and productivity targets.
• Support daily operations and collaborate with Salaried and Hourly staff.
• Balance pace of delivery with customer-focused objectives in a fast-moving setting.
• Coordinate with cross-functional teams such as Safety, Engineering, HR, and Loss Prevention.
• Work flexible day/night shifts and may include weekends/holidays.

Skills

Leadership

People management

Performance metrics

Safety awareness

Team motivation

Education

Bachelor’s Degree

Job description

Amazon’s AMZL Operations Manager role will place the candidate in the Global Operations team of Amazon that is responsible for the distribution of millions of packages to customers’ homes every single day. The candidate will be the Operations Manager and will guide and support both skilled and unskilled workers to achieve and maintain outstanding performance results, which are to the criteria of Safety, Quality, Attendance, and Productivity in the main workflows of each Delivery Area.

The name of Amazon is always associated with an inclusive and diverse workplace, where people collaborate, improve themselves and the team continually, as well as to professionally up. To this end, Amazon gives a lot of importance to its workers and their needs, and also provides the necessary resources, data, as well as a customer-first approach for supporting the decision-making process.

Being a part of Amazon means that you are one of those ideal people of companies that not only possess Leadership, Innovation, and Exponential Growth but also sustain them.If you’re interested in working in a segment such as logistics operations and you enjoy rallying teams towards a shared goal, you may be interested in applying for this position.

Company Name : Amazon
Location : CAN, AB, Calgary
Salary : $109,668 per year
Job Type : Full Time
Start date : As soon as possible
Benefits : Healthcare Facility, life assurance, accidental death as well as dismemberment insurance, pension plan

Job Description

• As a leader you create, motivate and develop a team working together to deliver the highest Safety, Quality, Attendance and Performance levels for the Amazon operations network.
• Support and work closely with the Salaried and Hourly employees on a daily basis.
• Role as a leader is to work in a situation where the pace of execution and the devotion to customer delivery are the most important things.
• Will have a flexible timetable with a day or night shift, which may also cover weekends and holidays.
• Work with and collaborate with various cross functional teams such as Safety, Engineering, Loss Prevention and HR.

Responsibilities

• Develop, assist and encourage team members about the work and culture.
  Manage large site-wide and Regional Operation projects efficiently.
• Forecast and coordinate through other leaders and sustain good coordination.
• Cooperate intimately with Safety, Engineering, HR, Loss Prevention, and Quality teams.
• Think about performing physical activities like walking or standing, carrying and lifting (up to 49 lbs), etc.
• Function in a reasonably fast-paced setting with diverse noise conditions, temperature fluctuations, and even outdoors.

Requirements

• A proven record of successfully leading Employees and managing their Performance for 3+ Years.
• The position requires candidates to have either a Bachelor’s Degree, or 2+ Years full-time Amazon (Blue Badge/FTE) employment .
• Available to work on various schedules, shifts, closing shifts, weekends and Holidays.
• One year or more experience working with performance Metrics in order to track and improve results achieved.