Operations Manager

IN Engineering + Planning; Brockville; Hybrid; CAD 70,000 - 95,000; Full time

Job summary

A consulting firm in Brockville is seeking an Operations Manager to oversee day-to-day operations and drive efficiency. The role requires strong leadership, organizational skills, and a background in project management. Candidates should have 5+ years of relevant experience and a Bachelor's degree. The position offers a flexible work environment with competitive salaries and benefits.

Benefits

Competitive salaries

Flexible work hours

Benefits package including health care

Qualifications

• 5+ years of experience in operations or project management, ideally in engineering or design.
• Familiarity with CRM systems and project management tools.
• Experience with Technical Proposal Writing.

Responsibilities

• Maintain and review Odoo CRM to ensure accurate client and project data.
• Support project delivery through project management activities.
• Review new candidates and maintain hiring pipeline.

Skills

Leadership skills

Organizational skills

Analytical abilities

Communication skills

Education

Bachelor's degree in Business, Engineering, or related field

Tools

Odoo CRM

Project management tools

Job description

Overview

The Operations Manager will serve as the organizational backbone of IN Engineering + Planning, ensuring smooth day-to-day operations, supporting project delivery, and driving internal efficiency. This role blends strategic oversight with hands-on execution across administration, business development, operations, and human resources.

Who We Are

IN Engineering Ltd. is a multidisciplinary consulting firm based in Brockville, Ontario, dedicated to delivering integrated solutions in civil and structural engineering, land-use planning, and architectural design. We serve clients across Eastern Ontario with a focus on innovation, collaboration, and practical problem-solving. Our team combines technical expertise with a deep understanding of local regulations and community needs, ensuring every project is both visionary and grounded. Whether we7re designing infrastructure, guiding development applications, or shaping the built environment, we7re committed to excellence, transparency, and long-term impact.

IN Engineering + Plannng is centrally located in Brockville, Ontario, to provide services to Eastern Ontario—including Kingston, Ottawa, Cornwall, Perth, Smiths Falls, and Kemptville.

Who We Need

We7re looking for a proactive, detail-driven leader who thrives in a fast-paced, multidisciplinary environment. Someone who can balance strategic thinking with hands-on executione lifting projects on track, teams aligned, and systems running smoothly. You7re confident managing people, processes, and priorities, and you bring a passion for continuous improvement. If you love turning complexity into clarity and want to help shape the future of a growing engineering firm, we want to meet you.

Key Responsibilities

• Administration
  • Maintain and review Odoo CRM to ensure accurate client and project data
  • Review timesheets for team productivity and utilization
  • Monitor Written Off Time entries and ensure proper allocation
  • Review and update Sales Orders for accuracy and completeness
  • Report on team member metrics (e.g., utilization) and discuss with leadership
  • Review unvoiced time and expenses to ensure billing accuracy
  • Assist in preparation of quarterly review stats and performance metrics
  • Contribute to SOP development and potential e-learning platform content
• Business Development
  • Collaborate on web development, SEO, and marketing initiatives
  • Support content creation and digital outreach strategies
  • Prepare proposals in response to posted RFPs
  • Assist in team presentations and quarterly themes to align with strategic goals
• Operations
  • Support project delivery through project management activities
  • Ensure client satisfaction by monitoring schedules, budgets, and expectations
  • Conduct After Action Reviews (AARs) for completed projects
  • Ensure team usability and resource allocation aligns with project needs
  • Collect and analyze productivity stats to inform operational improvements
• Human Resources
  • Review new candidates and maintain hiring pipeline
  • Discuss performance metrics with individual team members
  • Support onboarding and mentorship for new hires
  • Contribute to team development initiatives and internal training strategies

Minimum Requirements

• Bachelors degree in Business, Engineering, or related field
• 5+ years of experience in operations or project management, ideally in engineering or design
• Strong organizational and leadership skills
• Familiarity with CRM systems (Odoo preferred), project management tools
• Excellent communication and analytical abilities
• Experience with Technical Proposal Writing

What We Offer

We offer intriguing professional opportunities. Our firm is rapidly expanding, and the chosen individual will be joining at the ground level of an exciting, growing organization.

We offer an optimal lifestyle. Our professional culture relies on flexible schedules, continuous learning, innovation, and balanced lifestyles. We also have the advantage of an affordable cost of living combined with competitive salaries, while still being accessible to major cities. Brockville is in Southeastern Ontario and is strategically located near Ottawa and Kingston while only being a few hours from Toronto. Located on the beautiful St. Lawrence River, Brockville is known for excellent lifestyles on the water while maintaining a close community.

We offer competitive salaries and benefits package. Salaries are based on experience. Our benefits package includes extended health care, vision care, life insurance, dental care, and disability insurance.

For this position

Starting Salary: $70,000.00 to $95,000.00, based on experience.

Fully Remote, Hybrid or in-office.

Flexible Work Hours including make your own hours

Benefits Package

What to Do Next

Interested in joining our team?

• Apply online at https://portal.ineng.ca/jobs/detail/operations-manager-87