Operations Management Trainee

Ryder System, Inc.; Windsor; On-site; CAD 50,000 - 53,000; Full time

Job summary

An established industry player is seeking an Operations Management Trainee to support shop management and enhance customer satisfaction. This role involves working cross-functionally across various departments, ensuring effective customer relationship management, and optimizing operational costs. With a focus on growth and employee satisfaction, this company offers a dynamic work environment where you can thrive and develop your skills. Join a team that values commitment and provides ample learning opportunities as you embark on this exciting career path.

Benefits

Weekly pay

Excellent benefits package

Retirement Pension Plans

Education Assistance

RRSP

Stock options

Friendly working environment

Room for growth

Learning opportunities

Qualifications

• Bachelor's degree required.
• One year or more customer service experience preferred.

Responsibilities

• Support shop management process and assist in cost savings.
• Coordinate with rental department for maximum utilization.
• Manage running costs and maintenance overheads.

Skills

Detail oriented

Strong verbal communication

Strong written communication

Time management

Mechanical skills

Interpersonal skills

PC knowledge

Business Finance understanding

Education

Bachelor's degree

Tools

Spreadsheet software

Word processing software

Job description

Operations Management Trainee page is loaded

Operations Management Trainee

Apply locations Windsor time type Full time posted on Posted 2 Days Ago job requisition id R142237

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Job Description :

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

Summary
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental.

Salary: $53, 000 annually

Work Type: Full-time Permanent

Shifts: Day Shift: Monday to Friday, from 7:00am to 3:30pm.

Location: Oldcastle, On

Why Ryder:

• Ryder has been recognized by Forbes as one of Canada's Best Employers in 2025
• Weekly pay.
• Excellent benefits package after 30 days.
• Retirement Pension Plans.
• Education Assistance
• RRSP
• Stock options.
• A safe, friendly and respectful working environment.
• Room for growth.
• Lots of learning opportunities

Essential Functions

• Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.

• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.

• Partner with Sales staff on customer calls for new business and increased customer satisfaction.

• Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.

• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.

• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

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Additional Responsibilities

• Relocation within the business unit at the conclusion of the training program is required.

• Performs other duties as assigned.

Skills and Abilities

• Detail oriented with excellent follow-up practices.

• Strong verbal and written communication skills.

• Instills commitment to organizational goals.

• Capable of multi-tasking, highly organized, with excellent time management skills.

• Able to prioritize work.

• Flexibility to operate and self-driven to excel in a fast-paced environment.

• Strong mechanical skills.

• Effective interpersonal skills.

• Excellent influencing skills.

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

• Ability to work independently and as a member of a team.

• Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required.

• Basic understanding of Business Finance, controls and metrics beginner required.

Qualifications

• Bachelor's degree required.

• One (1) year or more customer service with issues resolution experience preferred.

DOT Regulated
No

Should you have any questions about this job, application process etc., please feel free to contact our recruiter according to the information below:

Recruiter: Kathy Zhang:

Phone:[phone] ( this phone number can only receive text message or voicemail, we will respond to your questions asap)

Email: [e-mail]

Business Hours: M to F, 8:00am to 5:00pm EST

Job Category

Operations and Support

Compensation Information :

Thecompensationofferedto a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range :

$50,000

Maximum Pay Range :

$53,000

Ryder is an Equal Opportunity Employer :

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women,visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at 226-213-4040.

Security Notice for Applicants :

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an onlinequestionnaire.Duringan interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder [e-mail] or800-793-3754.

Current Employees :

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clickinghere .