Operations Management Trainee

Ryder System, Inc.; Toronto; On-site; CAD 50,000 - 61,000; Full time

Benefits offered by this job

Weekly pay

Benefits after 30 days

Paid Time Off upon hire

Retirement plans

Job summary

Ryder System, Inc. in Etobicoke, ON is seeking an Operations Management Trainee to join our shop management team.

You will support cost savings initiatives, customer retention, and metrics-driven projects while working across Operations, Asset Management, Sales, Quality and Rental. This full-time position offers a Monday–Friday schedule (7am–3:30pm) with occasional Saturdays, a salary of $55,000 CAD, comprehensive benefits after 30 days, PTO, retirement plans, and growth opportunities within a

Qualifications

• Bachelor's Degree required.
• 1 year or more in customer service with issues resolution experience preferred.
• Strong PC knowledge including spreadsheet and word processing software.

Responsibilities

• Support customer relationship activities with quality interface and issue resolution.
• Coordinate with rental department to maximize utilization.
• Assist in cost savings, customer retention, and metric-based initiatives across departments.

Skills

Detail oriented

Strong communication

Team collaboration

Time management

Education

Bachelor's Degree

Tools

PC skills

Spreadsheet software

Word processing software

Job description

## Operations Management TraineeApply: CAN - Etobicoke ON M8Z 5G3: Full time: Posted Today: R183553*Job Seekers can review the Job Applicant Privacy Policy by clicking here.***Job Description**:**About Ryder** For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions. We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.**About the Job:****Type**: Full time/Permanent **Shifts**: Monday - Friday 7am to 3:30pm with occasional Saturdays as needed**Salary**: $55,000**Location**: Etobicoke, ON**Why Ryder:*** Weekly pay* Excellent benefits package after 30 days* 10 days of Paid Time Off upon hire* Retirement Pension Plans* DPSP, RRSP* Stock options* A safe, friendly and respectful working environment* Recognized by Forbes as one of Canada's Best Employers in 2025**Summary**The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental.**Essential Functions*** Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.* Coordinate with the rental department to ensure maximum utilization without compromising lease customers.* Partner with Sales staff on customer calls for new business and increased customer satisfaction.* Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.* Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.* Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.**Additional Responsibilities*** Relocation within the business unit at the conclusion of the training program is required.* Performs other duties as assigned.**Skills and Abilities*** Detail oriented with excellent follow-up practices, Required.* Strong verbal and written communication skills , Required.* Instills commitment to organizational goals , Required.* Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required.* Flexibility to operate and self-driven to excel in a fast-paced environment , Required.* Strong mechanical skills , Required.* Effective interpersonal skills Excellent influencing skills, Required.* Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required.* Ability to work independently and as a member of a team, Required.**Qualifications*** Bachelor's Degree, Required.* 1 year or more in customer service with issues resolution experience, Preferred.* Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.* Basic understanding of Business Finance, controls and metrics Beginner, Required.**Realistic Job preview for the Operations Management Trainee role:** https://www.youtube.com/watch?v=X9vuij8A0IE**Job Category**Operations and Support This posting is for an existing vacancy. **Our Culture & Commitment**:At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.**Compensation Information**:The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:**Pay Type**:SalariedMinimum Pay Range:$55,000Maximum Pay Range:$55,000Ryder is an Equal Opportunity Employer:We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities. In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337. Authorization to Work in Canada:As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment. **Important Note****:**Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position. Security Notice for Applicants:Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail]. Current Employees:If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.