Operations Management Specialist

UPS; Stratford; On-site; CAD 60,000 - 80,000; Part time

Job summary

A global logistics company in Stratford, Ontario is looking for a Supervisor to manage daily activities of drivers and package handlers. This role involves ensuring safe and timely operations, supervising staff, and providing excellent customer service. Ideal candidates will possess strong communication and multitasking skills, and must be proficient with Microsoft Office. This position offers competitive benefits including paid vacation, health care, and opportunities for advancement.

Benefits

Weekly pay via direct deposit

Paid vacation

Extended health care benefits

Employee discounts

Free onsite parking

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and prioritize in a dynamic environment.
• Self-motivated with a collaborative mindset.

Responsibilities

• Supervise daily activities of drivers and package handlers.
• Ensure operational tasks are completed safely and efficiently.
• Provide excellent customer service in a fast-paced environment.

Skills

Strong customer service skills

Communication skills

Multitasking ability

Proficiency with Microsoft Office Suite

Reasoning and problem-solving abilities

Tools

Microsoft Office Suite

Job description

Primary Job Posting Location:

Stratford, Ontario Canada

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Supervises daily activities of drivers and package handlers to ensure that all assigned duties are accomplished safely and timely. Supervisors typically work Monday through Friday however, weekend work may be required based upon location and business needs. Part-time management employees are generally expected to work 5 1/2 hours per day and are paid weekly. Medical, dental, and vision benefits are offered to employees and their eligible dependents. Additional benefits include educational assistance, 401K, discounted stock, and paid vacations/holidays.

• Place of Work: 9 GRIFFITH ROAD STRATFORD, ON N5A 6T7 Canada
• Shift Days/Time: Monday – Friday 5:00 PM to 10:00PM EST
  
  

Job Requirements

• Supervise and coordinate the daily activities of drivers and package handlers
• Ensure operational tasks are completed safely and efficiently
• Verify and submit employee timecards accurately
• Effectively direct and support team members in a fast-paced environment
• Handle incoming calls and provide excellent internal and external customer service
• Perform administrative tasks such as data entry, filing, and document management
• Maintain clear communication with team members and leadership
• Other duties as assigned based on operational needs
  
  

Qualification & Skills

• Strong customer service and communication skills
• Ability to multitask and prioritize in a dynamic environment
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)
• Strong reasoning and problem-solving abilities
• Self-motivated with a collaborative mindset
• Ability to adapt to flexible schedules, including overtime and shift changes
  
  

Compensation And Benefits

• Weekly Pay via Direct Deposit- Every Friday
• Personal paid days off (Eligibility Requirements)
• 2 weeks of paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, and 6 weeks after 25 years)
• Extended Health Care Benefits –(Vision, health, life insurance, and dental benefits after one year of service)
• Immediate access to UPS ‘Employee Discounts’
• Free Onsite Parking
• Employee Referral Bonus Program (conditions apply)
• Employee Assistance Program (EAP)
• Opportunity for advancement within a Fortune 50 Company
  
  

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.