Operations & Logistics Manager

Sideworxconnect; Calgary; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

Hybrid schedule

Job summary

Sideworx Connect Inc. in Calgary, AB is seeking an Operations & Logistics Manager to serve as the central link between clients, workers, and management.

You will oversee recruitment coordination, job placement logistics, and workforce utilization for multiple projects across Western Canada. You’ll manage overflow staffing, coordinate worker movement between jobs, and help drive growth through exceptional service, organization, and communication.

Qualifications

• Experience coordinating field staffing for multiple projects.
• Understanding of oilfield dispatching and logistics processes.
• Strong client-facing and internal communication skills.
• Leadership mindset with delegation and prioritization ability.

Responsibilities

• Oversee day-to-day flow of field workers across multiple projects and clients.
• Coordinate start dates, travel, accommodations, and site readiness for dispatched workers.
• Forecast workforce needs based on upcoming work scopes and seasonal demands.
• Maintain communication with clients regarding staffing levels, performance, and scheduling changes.
• Support onboarding, orientation, and compliance prior to job starts.
• Track utilization rates and efficiency of the active workforce.
• Serve as primary contact for key accounts and pursue growth opportunities.
• Maintain records of worker assignments and job details.
• Review time entries, travel logs, and project summaries for accuracy.
• Support payroll and invoicing documentation through clear communication.
• Track performance metrics like utilization and fulfillment speed.

Skills

Staffing coordination

Oilfield dispatching

Logistics management

Client relations

Leadership

Job description

Operations & Logistics Manager

Sideworx Connect Inc. – Calgary, AB (Hybrid Onsite/Remote)
Full-Time | Permanent
Competitive Salary + Performance Incentives

About Sideworx Connect

Sideworx Connect is a fast-growing Alberta-based workforce solutions company specializing in skilled trades and technical staffing for the Oil & Gas, Industrial, Municipal, and Construction sectors. We help companies solve workforce shortages by providing reliable, qualified personnel — on time, every time.

Our mission is to simplify the flow of people, projects, and information between our clients and their field teams while maintaining safety, quality, and efficiency across every job we touch.

Position Overview

As Operations & Logistics Manager, you’ll be the central link between clients, workers, and management — ensuring Sideworx runs smoothly day to day. This position oversees recruitment coordination, job placement logistics, and workforce utilization for multiple ongoing projects across Western Canada.

You’ll manage overflow staffing for our existing clients, coordinate worker movement between jobs, and help drive company growth through exceptional service, organization, and communication.

Operational Leadership

• Manage day-to-day flow of field workers across multiple ongoing projects and clients.

• Coordinate start dates, travel, accommodations, and site readiness for dispatched workers.

• Monitor live job activity, ensuring smooth hand-offs between shifts, sites, and clients.

• Forecast workforce needs based on upcoming work scopes and seasonal demands.

• Maintain consistent communication with clients regarding staffing levels, performance, and scheduling changes.

Recruitment & Workforce Planning

• Work with internal recruiters to ensure the right people are available and ready for deployment.

• Review worker qualifications, availability, and suitability for various job types.

• Support onboarding, orientation, and compliance confirmation prior to job starts.

• Track utilization rates and ensure maximum efficiency across the active workforce.

Client Relations & Business Growth

• Serve as a primary contact for key accounts, maintaining professional and timely communication.

• Identify opportunities to fill additional roles or support client overflow needs.

• Assist with quoting, rate negotiations, and client satisfaction follow‑ups.

• Build and maintain long-term partnerships by providing responsive, organized, and proactive service.

Administrative & Logistical Oversight

• Maintain up-to-date records of worker assignments, job details, and client confirmations.

• Review and verify time entries, travel logs, and project summaries for accuracy.

• Support the preparation of payroll and invoicing documentation through clear communication and documentation.

• Track performance metrics such as workforce utilization, turnover, and fulfillment speed.

Ideal Candidate

• 3+ years of experience in staffing coordination, oilfield dispatching, or logistics management.

• Strong understanding of the energy, construction, or industrial service sectors.

• Excellent communication and multitasking skills under tight deadlines.

• Highly organized, detail-oriented, and client-focused.

• Leadership mindset with the ability to coach, delegate, and prioritize effectively.

Why Join Sideworx Connect

• Play a key leadership role in a rapidly growing company with national reach.

• Be part of a tight-knit, supportive team that values initiative and innovation.

• Opportunities for growth into senior management as the company expands.

• Competitive pay, performance bonuses, and a flexible hybrid schedule.