Operations Logistics Coordinator

Socket.dev; Ottawa; On-site; CAD 55,000 - 76,000; Full time

Benefits offered by this job

Hybrid work policy

Hiring process accommodations

Job summary

Nasittuq is seeking an Operations Logistics Coordinator in Ottawa to manage rotational travel logistics and provide admin support to project teams. You will coordinate flights, accommodations, transport, and travel docs, while ensuring policy compliance and timely updates.

The role requires strong organization, communication, and the ability to handle multiple priorities in a fast-paced environment, with occasional after-hours support and hybrid policy applicability.

Qualifications

• High school diploma required.
• Post-secondary education in Office Administration or related field is an asset.
• Equivalent combination of education and experience will be considered.

Responsibilities

• Coordinate travel arrangements for rotational staff across Northern Operations.
• Prepare travel itineraries and documentation.
• Act as primary contact for travel disruptions and changes.
• Maintain travel schedules and stakeholder communication.
• Support administrative and operational projects and meetings.

Skills

MS Office 365

Outlook

Excel

Word

Teams

SharePoint

Travel logistics

Customer service

Stakeholder management

Communication

Problem solving

Education

High school diploma

Post-secondary in Office Administration / Business Admin

Equivalent education/experience considered

Tools

Concur

Job description

JOB TITLE: Operations Logistics Coordinator

LOCATION: Ottawa, ON

SECURITY CLEARANCE: Reliability

REPORTS TO: Operations Manager

HOURS: 37.5

About Nasittuq

Nasittuq is a proudly Canadian company supporting critical operations across Canada's North. Guided by our core values of Safety, Diversity, Integrity, Social Responsibility, Environmental Stewardship, and Agility, we are committed to fostering a workplace where employees can thrive while making a meaningful contribution.

Where You Will Be Working

Located in the heart of downtown Ottawa at our Contract Management Office (CMO) serves as the hub for corporate and contract management activities supporting operations across Canada's North. Working alongside a diverse team of professionals, you'll contribute to the delivery of critical services in a dynamic and collaborative environment.

In keeping with our commitment to northern communities and Indigenous employment, priority consideration will be given to qualified Inuit beneficiaries, including those enrolled under the Nunavut Agreement, Inuvialuit Final Agreement, and Nunatsiavut Land Claims Agreement. Applicants are encouraged to self-identify.

Why This Role

As an Operations Logistics Coordinator, you will play a critical role in ensuring the seamless movement of personnel, information, and resources that support our Northern Operations. Reporting to the Operations Manager, you will be the central point of coordination for rotational travel logistics while providing administrative and operational support to project teams across the organization.

This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional service while managing multiple priorities. Your ability to stay organized, communicate effectively, and adapt to changing circumstances will help ensure operational success across remote and northern locations.

What You'll Do

Travel & Logistics Coordination

• Coordinate travel arrangements for rotational staff across Northern Operations, working closely with operational teams to ensure accurate and timely scheduling.
• Partner with managers and employees to understand and accommodate travel requirements.
• Arrange flights, accommodations, ground transportation, and other travel-related services.
• Prepare and distribute detailed travel itineraries and travel documentation.
• Act as the primary point of contact for travel disruptions, including delays, cancellations, itinerary changes, and emergency situations.
• Monitor travel schedules and proactively identify potential issues, communicating solutions to stakeholders.
• Liaise with the company's travel agency and internal stakeholders to support travel for training, conferences, trade shows, and other business activities.
• Ensure all travel arrangements comply with corporate travel policies and procedures.
• Support the administration and maintenance of employee rotation schedules.

Administrative & Operational Support

• Provide day-to-day administrative support to Operational Leadership and project teams.
• Assist with travel expense processing and related documentation.
• Maintain accurate records, collect operational data, and track information required for compliance and reporting purposes.
• Support continuous improvement initiatives by helping identify process enhancements and efficiencies.
• Prepare reports, presentations, meeting materials, and other business documents as required.

Meetings, Events & Special Projects

• Support the planning and coordination of meetings, conferences, and operational events.
• Book meeting spaces, accommodations, catering, restaurants, and associated logistics.
• Coordinate virtual meetings, video conferences, and team events.
• Assist with travel coordination for the Summer Works Initiative (SWI) and other operational projects.
• Contribute to special assignments and projects that support the overall success of the organization.

What You Bring

Education

• High school diploma required.
• Post-secondary education in Office Administration, Business Administration, or a related field is an asset.
• An equivalent combination of education and experience will be considered.

Experience

• Minimum two (2) years of experience coordinating travel, logistics, or administrative operations.
• Experience supporting remote, rotational, or camp-based workforces is considered a strong asset.
• Experience using Concur or similar travel and expense management systems is an asset.

Skills & Qualifications

You are a highly organized professional who can balance multiple priorities while maintaining exceptional attention to detail. You are comfortable working independently, collaborating with diverse teams, and responding effectively to changing priorities.

You also have:

• Strong proficiency with Microsoft Office 365, including Outlook, Excel, Word, Teams, and SharePoint.
• Knowledge of northern travel logistics and operational challenges.
• Excellent organizational, planning, and multitasking abilities.
• Strong customer service and stakeholder management skills.
• Effective verbal and written communication skills.
• The ability to work under pressure, manage tight deadlines, and respond to urgent situations.
• Sound judgment, initiative, and problem-solving abilities.
• The flexibility to occasionally support travel-related issues outside of regular business hours.

Why Join Us?

At Nasittuq, we believe that our team is our greatest asset. We are committed to creating an environment where our employees can thrive both professionally and personally. Here are some reasons why you should consider joining us:

1. Work-Life Balance: We offer flexible working hours and encourage our employees to take time for themselves and their families.

2. Interesting Work: You will be involved in exciting and challenging projects that push the boundaries of innovation.

3. Hybrid Work Policy: Our hybrid work policy allows you to work from home or from our office facilities.

4. Facilities and Experience: Our office is equipped with modern amenities designed to enhance your work experience.

5. Career Growth Opportunities: We offer a clear career progression path, mentorship programs, and opportunities for continuous learning.

6. Diversity, Equity, and Inclusion: We prioritize diversity, equity, and inclusion, ensuring a welcoming environment for all employees.

7. Inuit Priorities: We prioritize Land Claim Beneficiaries of the Nunavut, Inuvialuit, and Nunatsiavut Land Claim Agreements, encouraging applicants to self-identify.

Join Nasittuq and be part of a team that values innovation, collaboration, and personal growth. We look forward to welcoming you!

APPLICANTS WHO ARE ENROLLED UNDER AN INUIT NUNANGAT LAND CLAIMS AGREEMENT WILL BE GIVEN PRIORITY HIRING. WE ENCOURAGE APPLICANTS TO SELF-IDENTIFY.

IQQANAIJAAQTAARASUAQTUT ILAGIJAUQATAULLUTIK INUIT NUNANGANNI NUNALIRINIRNMUT ANGIRUTIUSIMAJUNUT SIVULLIQPAUTAUNIAQTUT IQQANAIJAAQTAARASUAQATAUJUSI NALUNAIQSIQULLUSI ILAGIJAUQATAUNITSINNIK.

ᐃᖅᑲᓇᐃᔮᖅᑖᕋᓱᐊᖅᑐᐃᓚᒋᔭᐅᖃᑕᐅᓪᓗᑎᒃᐃᓄᐃᑦᓄᓇᖓᓐᓂᓄᓇᓕᕆᓂᕐᒧᑦᐊᖏᕈᑎᐅᓯᒪᔪᓄᑦᓯᕗᓪᓕᖅᐸᐅᑎᑕᐅᓂᐊᖅᑐᑦᐃᖅᑲᓇᐃᔮᖅᑖᕐᑎᑕᐅᔪᓐᓇᖅᑐᓄᑦ.ᐃᑲᔪᖅᑐᕐᐸᑦᓯᐃᖅᑲᓇᐃᔮᖅᑖᕋᓱᐊᖃᑕᐅᔪᓯᓇᓗᓇᐃᖅᓯᖁᓪᓗᓯᐃᓚᒋᔭᐅᖃᑕᐅᓂᑦᓯᓐᓂᒃ.

Nasittuq provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

ᐃᖅᑲᓇᐃᔪᖅᑐᖅᐸᒃᑲᐃᓄᑖᖃᑕᐅᓯᒪᔪᑦᒍᑎᒥᓯᕗᓪᓕᐅᔾᔭᐅᖃᑦᑕᕐᓂᐊᖅᑐᑦ!

Translation: We invite you to join us and embark on a rewarding career journey!

We thank you for your interest, however, only candidates selected for an interview will be contacted.