Operations Lead - Southgate Centre

Alo Yoga; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading yoga lifestyle brand is seeking an Operations Lead to drive store profitability and enhance operational efficiency. This full-time position requires leadership skills, with a focus on inventory management and team development. Ideal candidates will have at least 2 years of experience in a client-centric sales environment and strong interpersonal skills. The role offers comprehensive health plans, employee discounts, and a positive work culture.

Benefits

Employee discounts and free membership to Alo Moves

Comprehensive health plans and mental health resources

401K with company matching

Monthly incentives, clothing allowance, and free yoga classes

Qualifications

• Minimum 2 years’ experience in a client-centric, sales environment.
• Strong leadership and decision-making skills required.
• Receptive to feedback and eager to provide it.

Responsibilities

• Lead inventory management processes effectively.
• Oversee Operations Associates and ensure their growth.
• Collaborate with team on reporting and inventory control.

Skills

Client-centric approach

Strong leadership

Decision-making skills

Interpersonal communication

Positive work environment creation

Self-motivated

Job description

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Operations Lead is a key member of the store leadership team, responsible for driving profitability and efficiency through coaching and leadership. The role involves working closely with the Operations & Visual Manager to delegate tasks, provide feedback, and support overall store operations.

Operations Leader Responsibilities:

• Lead inventory management processes, focusing on accuracy and shrink reduction.
• Investigate inventory discrepancies, partnering with the General Manager to address process or system issues.
• Manage shipment, receiving, processing, reverse transfers, sales floor recovery, replenishment, floor set updates, and supply management.
• Maintain visual standards on the sales floor.
• Support a safe and efficient work environment through stockroom standards and processes.

Business Leadership:

• Partner with the Operations & Visual Manager on reporting, budgets, expenses, inventory control, vendor relations, technology, and facilities.
• Use metrics to support strategic business decisions.
• Assess and respond to business needs dynamically on the retail floor.

People Leadership:

• Lead by example, inspiring staff in daily operations and guest experience.
• Oversee Operations Associates, including recruitment and development.
• Provide ongoing feedback to promote individual growth.

Business Partnership:

• Collaborate with Visual and Sales & Service Leads to ensure cross-functional training and execution of directives.
• Implement company operations initiatives in partnership with the Operations & Visual Manager.

Qualifications:

• Minimum 2 years’ experience in a client-centric, sales environment.
• Strong leadership and decision-making skills.
• Receptive to feedback and eager to give feedback.
• Energetic, enthusiastic, and able to create a positive work environment.
• Self-motivated with a results-driven attitude.
• Excellent interpersonal and communication skills.
• Alignment with Alo’s principles.

This is a full-time role, requiring 32-40 hours per week, including variable shifts, peak days, weekends, and during the holiday blackout period from Thanksgiving through early January.

Perks include:

• Employee discounts and free membership to Alo Moves.
• Comprehensive health plans and mental health resources.
• 401K with company matching.
• Monthly incentives, clothing allowance, and free yoga classes.

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