Operations Lead - Full Time

Inside Lvmh; Winnipeg; Hybrid; CAD 2,865,000 - 3,368,000; Full time

Benefits offered by this job

Performance-based bonus

Benefits program

Learning and development opportunities

AI recruitment transparency

Job summary

Sephora Canada is seeking a Store Manager or similar leadership role at MB-St Vital (0566) in Winnipeg. You will lead daily store operations, oversee inventory management, and ensure merchandising standards on the sales floor while coordinating with staff and external crews.

The role emphasizes budgeting, payroll awareness, and delivering excellent client experiences. Experience at a similar volume store and strong leadership skills are required.

Qualifications

• 1-3 years’ experience in a similar role at a similar volume store or equivalent internal experience.
• Proven ability to influence peers and provide feedback.
• Strong store operations skills.

Responsibilities

• Lead the operations of the store and ensure execution of operations-focused processes per company standard.
• Manage store inventory including shipping, receiving, cycle counts, and returns within company guidelines.
• Oversee merchandising concepts and on-stage visuals to meet company standards; coordinate with cleaning crews and provide feedback.
• Maintain budget and supplies, including testers and samples, within store guidelines.
• Participate in performance management for the operations team with timely feedback and follow-up.
• Act as Manager on Duty; engage with Beauty Advisors and clients on the sales floor.
• Develop budget strategies by analyzing sales performance, staffing, payroll, and controllable expenses.

Skills

Store operations

Inventory management

Visual merchandising

Budgeting & payroll awareness

Job description

• Job ID: 296203
• Store Name/Number: MB-St Vital (0566)
• Address: 1225 St Mary's Road, Winnipeg, MB R2M 5E5, Canada (CA)
• Full Time/Part Time: Full Time
• Position Type: Regular
• Vacancy Status: This position is for an existing, open vacancy

Your role at Sephora:

• Operational Excellence. Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.
• Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
• Visual Merchandising. Manage the merchandising concepts and on-stagevisuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.
• Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store.
• Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
• Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
• Develop budget strategies.Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if…

• You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
• You have proven ability to influence peers and provide feedback.
• You can demonstrate strong store operations skills.
• You have demonstrated effective time management and problem-solving skills.

Meaningful Rewards

The compensation ranges between CAD$20.80 - CAD$24.45/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.