Operations Lead - Full Time

Sephora USA, Inc; Rosemère; On-site; CAD 29,000 - 36,000; Full time

Benefits offered by this job

Performance bonus

Benefits program

Learning & development

Job summary

Sephora Canada is hiring for a Full Time Regular role at 401 Boul Labelle, Rosemere, QC. The position leads store operations, inventory management, visual merchandising and supply management on the sales floor.

Responsibilities include acting as Manager on Duty, coaching staff, managing performance and budgets while engaging with clients. Compensation ranges CAD$21.10 - CAD$26.40/hr, with potential performance bonuses and benefits.

Qualifications

• One to three years’ experience in a similar role at a similar volume store.
• Proven ability to influence peers and provide feedback.
• Strong store operations skills.
• Effective time management and problem-solving skills.

Responsibilities

• Operational Excellence: Lead the operations of the store and ensure execution of all operations processes per company standards.
• Inventory Management: Manage shipping, receiving, returning merchandise, cycle counting and ensure processes meet guidelines and timeframes.
• Visual Merchandising: Manage merchandising concepts and visuals; oversee cleaning crews with feedback and escalation as needed.
• Supply Management: Maintain budget and quantity of supplies, testers and samples.
• Performance Assessment & Development: Manage performance feedback for the operations team.
• Passionate about clients: Act as Manager on Duty; engage with Beauty Advisors and clients on the sales floor.
• Develop budget strategies: Understand sales performance, staffing, payroll and controllable expenses.

Skills

Store operations

Inventory management

Visual merchandising

Budgeting

Coaching/Feedback

Customer service

Job description

Job ID: 292798
Store Name/Number: QC-Place Rosemere (1682)
Address: 401 Boul Labelle, Rosemere, QC J7A 3T2, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

Your role at Sephora:

• Operational Excellence. Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.
• Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
• Visual Merchandising. Manage the merchandising concepts and on-stagevisuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.
• Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store.
• Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
• Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
• Develop budget strategies.Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if…

• You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
• You have proven ability to influence peers and provide feedback.
• You can demonstrate strong store operations skills.
• You have demonstrated effective time management and problem-solving skills.

Meaningful Rewards

The compensation ranges between CAD$21.10 - CAD$26.40/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition.The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.