Operations Lead - Full Time

SEPHORA; Golden Horseshoe; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Operations Lead and play a pivotal role in enhancing store operations. In this full-time position, you'll lead a dedicated team to ensure operational excellence, manage inventory, and engage with clients on the sales floor. This innovative firm values its employees, offering extensive training and a collaborative environment. You'll enjoy exclusive perks, including discounts and brand events, while working alongside some of the best talent in the industry. If you're passionate about operations and ready to make a meaningful impact, this opportunity is perfect for you.

Benefits

Employee discounts

Gratis products

Exclusive brand events

Career development training

Qualifications

• 1-3 years experience in store operations or equivalent internal experience.
• Strong skills in inventory management and performance assessment.

Responsibilities

• Lead store operations ensuring execution of processes per company standards.
• Manage inventory, visual merchandising, and supply management effectively.

Skills

Store Operations Management

Inventory Management

Performance Assessment

Time Management

Problem-Solving

Education

1-3 years experience in a similar role

Job description

Operations Lead - Full Time
Job ID: 261441
Store Name/Number: ON-Yorkdale (0502)
Address: 3401 Dufferin Street, Space # CRU 233, Toronto, ON M6A 3A1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular

Your role at Sephora:
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You will regularly support in areas such as:

1. Operational Excellence: Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.
2. Inventory Management: Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
3. Visual Merchandising: Manage the merchandising concepts and on-stage visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.
4. Supply Management: Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store.
5. Performance Assessment & Development: Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
6. Client Engagement: Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible.
7. Budget Strategies: Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.

We'd love to hear from you if...
You have one to three years' experience in a similar role at a similar volume store or equivalent internal experience. You have proven ability to influence peers and provide feedback. You can demonstrate strong store operations skills. You have demonstrated effective time management and problem-solving skills.

While at Sephora, you'll enjoy...
The people. You will be surrounded by the best talent in the industry - people you can be proud to work with.
The perks. Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.