Operations Lead - Full Time

Sephora; City of Langley; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Team Lead for Operations to enhance store performance and customer engagement. In this dynamic role, you will manage operations, oversee inventory, and lead a talented team in delivering exceptional service. Your expertise in store operations and ability to develop effective budget strategies will be crucial in driving success. With a commitment to employee growth, this organization offers a vibrant work environment, industry-leading talent, and exciting perks that include discounts and exclusive events. If you're ready to take the next step in your career, this opportunity is perfect for you.

Benefits

Discounts

Free products

Exclusive brand events

Investment in training

Qualifications

• 1-3 years of experience in a similar role or equivalent internal experience.
• Strong store operations skills and ability to influence peers.

Responsibilities

• Support all operations-related aspects of the store, managing the Operations team.
• Oversee inventory management, ensuring processes adhere to guidelines.

Skills

Store Operations Management

Inventory Management

Time Management

Problem Solving

Team Leadership

Job description

Job ID: 265316

Store Name/Number: BC-Willowbrook Langley (1506)

Address: 9705 Fraser Hwy, Langley, BC V3A 7E9, Canada (CA)

Full Time/Part Time: Full Time

Position Type: Regular

The compensation ranges between CAD$22.40 - CAD$26.35. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Your role at Sephora:

• As Team Lead, Operations: You will support all operations-related aspects of a specific Sephora store. This includes managing the Operations team, staffing, and supporting the overall execution of store operations.
• Operational Excellence: Lead store operations ensuring all processes meet company standards.
• Inventory Management: Oversee shipping, receiving, returns, cycle counting, and ensure processes adhere to guidelines and timelines.
• Visual Merchandising: Manage merchandising concepts and visuals, oversee cleaning crews, and ensure standards are maintained.
• Supply Management: Maintain appropriate budgets and stock levels for supplies, testers, and samples.
• Performance Assessment & Development: Manage performance situations, provide feedback, and support team development.
• Customer Engagement: Act as Manager on Duty, engage with clients and team members on the sales floor.
• Budget Strategies: Understand and manage store sales, staffing, payroll, and expenses to develop effective budget strategies.

We'd love to hear from you if...

• You have 1-3 years of experience in a similar role or equivalent internal experience.
• You can influence peers and provide constructive feedback.
• You possess strong store operations skills.
• You demonstrate effective time management and problem-solving abilities.

While at Sephora, you'll enjoy...

• The people: Work with industry-leading talent you can be proud of.
• The perks: Discounts, free products, and exclusive brand events.
• The education: Investment in training to support your career growth.