Operations Lead - Full Time

Sephora; City of Langley; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading beauty retailer in Langley is seeking a full-time Team Lead, Operations to oversee store operations. Responsibilities include managing the operations team, inventory management, and customer engagement. Ideal candidates will have 1-3 years of relevant experience and strong store operations skills. Competitive compensation is offered, dependent on qualifications and experience.

Benefits

Employee discounts

Training and career development

Exclusive brand events

Qualifications

• 1-3 years’ experience in a similar role or equivalent experience.
• Ability to influence peers and provide feedback.
• Demonstrated strong store operations skills.

Responsibilities

• Support all operations-related aspects of the store.
• Lead store operations ensuring processes are completed per company standards.
• Oversee shipping, receiving, and inventory management.

Skills

Store operations skills

Influencing peers

Time management

Problem-solving

Job description

Job ID: #
Store Name/Number: BC-Willowbrook Langley (1506)
Address: 9705 Fraser Hwy, Langley, BC V3A 7E9, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular

Your role at Sephora:

• Team Lead, Operations: Support all operations-related aspects of the store, including managing the Operations team, staffing, and overall store execution.
• Operational Excellence: Lead store operations ensuring processes are completed per company standards.
• Inventory Management: Oversee shipping, receiving, returns, cycle counting, and ensure processes follow guidelines.
• Visual Merchandising: Manage merchandising and visuals, oversee cleaning crews, and ensure standards are met.
• Supply Management: Maintain appropriate budgets and supplies for the store.
• Performance Assessment & Development: Manage performance situations, provide feedback, and ensure follow-up.
• Customer Engagement: Act as Manager on Duty, engage with clients and team members.
• Budget Strategies: Understand sales performance, staffing, payroll, and control expenses.

We’d love to hear from you if…

• You have 1-3 years’ experience in a similar role or equivalent experience.
• You can influence peers and provide feedback.
• You demonstrate strong store operations skills.
• You have effective time management and problem-solving skills.

While at Sephora, you’ll enjoy…

• The people: Work with industry-leading talent.
• The perks: Discounts, gratis, and exclusive brand events.
• The education: Investment in training and career development.

The compensation ranges between CAD$22.85 and CAD$28.55. The final pay will depend on qualifications, experience, and other legitimate factors.