Operations Lead - Full Time

SEPHORA; Brampton; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading retail company seeks an Operations Lead for their Brampton location. This full-time role involves overseeing all operational aspects, managing inventory, and leading a dedicated team to achieve excellence in store performance. Ideal candidates will have experience in similar roles with a focus on operational skills and teamwork.

Benefits

Employee discounts

Training and career development

Exclusive brand events

Qualifications

• 1-3 years' experience in a similar role.
• Proven ability to influence peers.
• Strong store operations skills.
• Effective time management and problem-solving skills.

Responsibilities

• Lead store operations and ensure all processes are executed.
• Manage inventory, including shipping, receiving, and returns.
• Oversee merchandising standards and supply management.
• Participate in performance management situations for operations team.

Skills

Store operations skills

Time management

Problem-solving

Ability to influence peers

Job description

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Job ID: 267561

Store Name/Number: ON-Bramalea City Centre (0860)

Address: 25 Peel Centre Drive, Space #640, Brampton, ON L6T 3R5, Canada (CA)

Full Time/Part Time: Full Time

Position Type: Regular

Your Role At Sephora

As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora.

• Operational Excellence. Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.
• Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
• Visual Merchandising. Manage the merchandising concepts and on-stage visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.
• Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store.
• Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
• Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
• Develop budget strategies. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.
  
  

We’d love to hear from you if…

• You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
• You have proven ability to influence peers and provide feedback.
• You can demonstrate strong store operations skills.
• You have demonstrated effective time management and problem-solving skills.
  
  

While at Sephora, you’ll enjoy…

• The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
• The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
• The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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