Operations Integration Consultant

B.C. College of Nurses and Midwives; Vancouver; Hybrid; CAD 121,000 - 128,000; Full time

Job summary

A health profession regulatory college in Vancouver is seeking an Operations Integration Consultant to provide strategic support to the COO. The role entails developing operational frameworks, facilitating cross-departmental collaboration, and enhancing organizational efficiencies. Candidates should possess a Master's Degree, extensive experience, and strong communication skills. The position offers a hybrid work environment and competitive salary, with a commitment to diversity and inclusion.

Benefits

100% employer-paid health and dental benefits

Fitness allowance

Flexible hybrid work

Qualifications

• Ability to perform analysis and translate to processes and systems.
• Experience influencing and negotiating at an organization-wide level.
• Demonstrated understanding of equity, diversity, and inclusion.

Responsibilities

• Provides strategic and operational support to the COO.
• Develops project coordination, planning, and process improvement strategies.
• Facilitates understanding of strategic and operational priorities.

Skills

Project management skills

Excellent communication

Cultural competence

Analytical skills

Change management

Education

Master's Degree in strategy, business administration or related discipline

Seven to ten years of experience in health, business, or regulatory sectors

Job description

Job Description

Status : Regular, Full-Time

Work Location : Hybrid, Vancouver B.C. (a minimum of 2 days in office)

Who we are

The British Columbia College of Nurses & Midwives (“BCCNM”) is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, and registered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable.

As western Canada’s largest health profession regulator, we believe a diverse and inclusive team enriches our efforts to protect the public. We welcome applications from all who reflect the communities we serve and especially encourage Indigenous Peoples and members of equity-seeking groups to apply. We believe diverse perspectives and experiences bring both innovation and better outcomes to the work we do and the decisions we make.

BCCNM’s commitment to Indigenous Specific Anti-Racism

BCCNM is committed to working with Indigenous Peoples and health system partners to support Indigenous-specific anti-racist practices in the health system. As the largest health regulator in Western Canada, BCCNM has the opportunity to influence the health professionals we regulate, as well as the broader health-care system, to break the cycle of racism, and improve health outcomes for Indigenous Peoples. BCCNM has pledged to become culturally safe and anti-racist, and to support the health professionals we regulate to do the same.

What we offer you

We are delighted to be recognized as one of BC’s Top Employers. It is more than a badge of honor – it’s a reflection of our people and the purpose that drives us every day. At BCCNM, we’re creating a workplace where flexibility, equity, growth, and connection are not just values – they’re part of how we work. Whether it’s through hybrid work options, meaningful employee engagement, or our commitment to reconciliation, we’re building something that matters. This honor reflects our unwavering commitment to creating a workplace where people truly thrive.

We promise to provide you with rewarding work that challenges you. You will be part of a passionate team contributing to our important mandate of protecting the public. As a member of the team, you can expect to be working in a collaborative, team-based environment, and treated in a respectful and professional manner.

The expected starting base salary for this position is $121,764 - $127,853 annually, depending on a variety of factors including qualifications and experience. Once hired, you will progress through a wider salary range over time as you continue to develop job knowledge, skills and competencies for the role.

In addition to base salary, the college offers a generous vacation and extended benefits package. As an employee, you receive 100% employer-paid health and dental benefits. And we contribute to B.C.'s Municipal Pension Plan to help you secure your retirement income. Throughout your career with us, you will engage in a variety of learning and development. We will support your professional development and cover your professional membership costs. To support you in work and life, we provide an employee assistance program and fitness allowance perk. Working with us allows you to enjoy flexible hybrid work. This position is located in Vancouver, but you’ll be able to work remotely up to 3 days a week. Our office is closed for the 11 statutory holidays in B.C. as well as Easter Monday and Boxing Day.

What you’ll be doing

Reporting to the Chief Officer of Operations (COO), the Operations Integration Consultant (OIC) will provide strategic, project and operational support to the COO. In collaboration with all Operations leaders, the OIC integrates the strategic and operational plans across all program areas, including Information Technology (IT), Information Management (IM), Finance, Facilities and Office Services, and Project Management and Business Analysis (PBA). The OIC will develop project coordination, planning, communication, and process improvement strategies, helping to align and clarify cross-departmental work and enhance overall effectiveness.

Key responsibilities include :

• In consultation with the COO, and in collaboration with all Operations leaders, the OIC develops strategic and operational plans and processes to support the key goals of the department. The OIC supports the COO and leaders to document plans and priorities across program teams and integrates these plans throughout the department.
• In collaboration with the COO, assesses organization-wide impacts of system improvements, process streamlining, and cross-program functionality against the achievement of operational plans supporting the strategic directions of the organization. Assists COO with projects as needed.
• Provides research and coordination support for goal planning and workforce planning; works with leaders to identify industry benchmarks and capability maturity models; communicates with peer organizations and other organizations to bring forward alternative or innovative recommendations to forward Operations department plans and goals.
• Facilitates cross-program and project team understanding of strategic and operational priorities, timing, constraints, and shifting landscapes.
• In collaboration with Ops leaders, identifies operational risks and risk mitigation strategies.
• Develops an operational framework to align program plans and priorities, to track progress, and to identify and mitigate risks; creates dashboard reports to monitor priorities; standardizes recurring processes where applicable.
• Assists in review, documentation, and development of operational policies and processes; ensures they align with organizational values, are culturally safe, and incorporate Indigenous-specific requirements as needed; ensures timely reviews. Works with leaders to identify and address gaps in policy and processes. Ensures communication of policies across department and organization as appropriate.
• In consultation with the COO, develops Operations presentation materials; in collaboration with leaders and department assistant, plans, schedules, and leads quarterly departmental meetings; plans departmental retreats; sources presenters; maintains department processes and materials.
• Communicates key Operations department messages, policies, processes, and changes across department programs, and across college programs, as appropriate; works with Communications and People to disseminate updates and changes.
• In collaboration with Department Assistant, plans and coordinates department education related to regulatory functions and changes (e.g., HPOA, Indigenous Specific learning, college updates). Supports planning for operational efficiency meetings (e.g., EOS).

Demonstrates a commitment to ongoing learning related to Indigenous cultural safety and humility and supporting organizational actions towards addressing indigenous-specific racism in BC’s health care system.

This posting outlines the core duties of the role. A complete list of responsibilities can be shared with shortlisted candidates.

Your education & skills

• Master’s Degree in strategy, business administration or a related discipline, or an equivalent combination of education and experience.
• Seven to ten years of progressively senior experience in health, business, or regulatory sectors.
• Demonstrated experience in systems thinking, system-level change, and organization-wide planning practices; ability to perform analysis and translate to processes and systems.
• Demonstrated use of project management skills to manage complex projects and initiatives.
• Excellent oral and written communication skills and the ability to communicate effectively with individuals at all levels of the organization.
• Politically astute and culturally competent to deal with people and to represent the organization tactfully, diplomatically, and professionally at all times.
• Strong presentation and facilitation skills. Experience influencing and negotiating at an organization-wide level.
• Excellent planning and organizational skills, with a demonstrated commitment to detail.
• Ability to manage an independent, complex workload while contributing effectively to the team.
• Expertise in change management is an asset.
• Knowledge of Canadian colonial impacts on Indigenous people in social and health contexts, including social, economic, political, and historical realities impacting Indigenous communities, and knowledge of Indigenous-specific anti-racism and related reports (e.g., The Truth & Reconciliation Commission’s 94 Calls to Action (2015), the In Plain Sight Report (2020), and Reclaiming Power and Place’s Calls for Justice (2019)) is an asset.
• Demonstrated understanding of equity, diversity, inclusion, and cultural humility as they apply to health care is an asset.

How to Apply

If you are interested in this position, please apply online by 11:59 pm on July 29, 2025. This opportunity will remain posted until filled; however, priority consideration will be given to those who apply by the deadline. To apply and see a full list of our current opportunities or to learn more about working at the BC College of Nurses & Midwives, please visit our website at Careers at BCCNM.

Collection Notice

To apply to a job posting, you need to create an online account with BCCNM. To create an online account as well as apply for a job posting, you’ll be asked to provide personal information.

The BC College of Nurses and Midwives (BCCNM) collects your personal information for the purposes of creating your online account as well as for recruiting, evaluating, and selecting employees. The legal authority for collecting this information is under section 26 of British Columbia’s Freedom of Information and Protection of Privacy Act. If you have any questions about the Collection Notice, please contact the College.

Please note : BCCNM no longer requires staff, contractors, board and committee members, and volunteers to provide an attestation of vaccination related to the Covid-19 pandemic.

In the event of a Public Health Order being issued, the College is committed to full compliance with all directives and guidelines set forth by the Provincial Health Officer (PHO) to ensure the safety and well-being of our employees and the community partners we work with, consistent with the duty of the College to serve and protect the public.