Operations Installation Coordinator

WithBureau; Vancouver; On-site; CAD 55,000 - 65,000; Full time

Job summary

A furniture and design company in Vancouver is seeking an Operations & Installation Coordinator to support both customer-facing operations and hands-on field installation. This hybrid full-time role requires strong communication and organizational skills, along with the ability to manage logistics and assist with installations. A salary of approximately CAD $65,000 per year is offered, along with a benefits package.

Benefits

Generous benefits package

Qualifications

• Ability to lift, move and assist with installation of furniture.
• Clean driving record and experience operating larger vehicles.
• Comfortable working in both office and field settings.

Responsibilities

• Schedule installations and coordinate logistics.
• Manage install calendar and resolve conflicts.
• Communicate with customers for smooth installations.
• Assist with on-site booth builds and product installations.

Skills

Lifting and moving furniture

Real-time problem-solving

Comfortable with tools

Organizational skills

Communication skills

Job description

About Bureau

Bureau is a furniture and design company specializing in workspace fit-outs and made-to-order furnishings. We believe that modern workspaces are decidedly unmodern, fixed on out-of-touch, catalogue cliché notions of what it means to make deep and meaningful work. Utilizing data and technology, we design spaces that flex and modulate to the ever-changing, often abstract needs and behaviors of its people, furnishing businesses with the tools they need to shape workspaces that work.

The Role

As an Operations & Installation Coordinator, you’ll support both our Operations Lead Canada and our Lead Installer in Vancouver. This is a hybrid role split between customer-facing operational support and hands-on field installation work. This is a full-time position.

This is a unique opportunity to gain exposure to both customer operations and technical installation, ensuring smooth delivery and service of Bureau’s products.

Responsibilities

• Supporting Operations Lead Canada: Scheduling installations and coordinating logistics between customers, installation teams, carriers, and warehouse staff
• Supporting Operations Lead Canada: Managing the install calendar and ensuring smooth coordination, resolving scheduling or logistical conflicts
• Supporting Operations Lead Canada: Communicating with customers to ensure issue-free installations
• Supporting Operations Lead Canada: Responding to customer requests and queries in a timely manner
• Supporting Operations Lead Canada: Working with the sales team to manage delivery estimates and communicate lead times
• Supporting Lead Installer: Assisting with on-site booth builds and product installations
• Supporting Lead Installer: Troubleshooting installation issues
• Supporting Lead Installer: Attending service calls
• Supporting Lead Installer: Supporting warehouse management and logistics
• Supporting Lead Installer: Helping build strong relationships with partners and vendors

Required Skills

• Ability to lift, move and assist with installation of booths, office furniture and related products
• Comfortable with frequent travel within Vancouver and BC
• Ability to problem-solve in real time during customer interactions
• Comfortable working with tools and supporting installation activities
• A proactive, self-starter mindset with a willingness to learn
• Clean driving record and experience or comfortable in operating larger vehicles (up to 26-foot box trucks, for example)

Favorable Skills

• Experience in an operations, logistics, customer service or coordination role
• Comfort with both office-based and hands-on, field-based work
• Strong organizational and communication skills
• Experience working in customer service or a client-facing environment

Compensation

This role offers a salary of approximately CAD $65,000 per year in addition to a generous benefits package.

Working at Bureau

We believe that culture and people are the foundation of everything we build. As an Operations & Installation Coordinator, you’ll play a key role in ensuring our customers have an excellent experience while also supporting the operational backbone of our Vancouver team. We operate a hybrid working style, balancing office-based tasks with on-site installations and service work.