Operations Engineer

Hines; Toronto; On-site; CAD 67,000 - 84,000; Full time

Job summary

Hines is seeking an Operations Engineer to operate and maintain building systems at a AAA facility in Toronto. The role focuses on ensuring tenant comfort, safety, energy efficiency, and compliance with company standards.

The candidate will perform rounds, logs, preventive maintenance, and minor repairs across HVAC, plumbing, and life-safety systems, using CMMS and BAS. Strong English communication and safety practices are essential.

Qualifications

• BES diploma; 3rd or 4th class Operating Engineer; or Ontario trades certification of qualification.
• Two or more years in the operation and maintenance of facilities.
• Ability to communicate effectively in English (oral and written).
• Required to carry a mobile device.

Responsibilities

• Respond to tenant service requests (such as heating/cooling calls) and emergencies, in a professional manner.
• Perform daily rounds and log readings.
• Review and complete daily entries into engineer’s log.
• Complete preventive/demand maintenance tasks on HVAC, plumbing mechanical and life safety systems; input data histories into CMMS.
• Start-up/shutdown and operation of major building equipment using BAS.
• Ensure maximum energy efficiency; inspect/operate/maintain and repair mechanical/electrical systems and equipment (boilers, chillers, HVAC, pumps, generators, life safety system).
• Perform minor repairs: replace washers/faucets; clear sinks, toilets and drains; clear grease traps/sumps; re-pack valves; replace pumps/motors; reset breakers.
• Maintain/align fan/air handling units; complete air filter changes, belt inspection/replacement.
• Complete general mechanical/maintenance duties.
• Ensure mechanical rooms and work areas are safe, clean and organized, including painting when required.
• Demonstrate proficiency with basic hand tools and power tools; PPE usage.
• Troubleshoot/repair building automation system.
• Monitor contractors/external service providers for policy adherence.
• Participate in review of operating policies/procedures.
• Complete maintenance of metal/plastic pipe systems.
• Conduct chemical treatment tests.
• Work in compliance with Occupational Health and Safety Act and codes.
• Escalate unusual events to supervisor.
• Conduct generator tests.
• Support the appearance and safety of the property.
• Pump teardown/minor repairs/alignment.
• Perform general building maintenance/repairs (lighting, door repairs, etc.).
• Assist other classifications/trades as required.

Skills

English communication

Safety procedures

Education

BES diploma

3rd/4th class Operating Engineer

Ontario trades certification

Tools

CMMS

BAS

Job description

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As an Operations Engineer with Hines, you will be responsible for operating and maintaining all building equipment and systems in a manner ensuring all Hines quality standards are upheld. Ensure that the tenants have a safe and comfortable work environment associated with a AAA building. Responsibilities include, but are not limited to:

• Respond to tenant service requests (such as heating/cooling calls) and emergencies, in a professional manner
• Perform daily rounds and log readings
• Review and complete daily entries into engineer’s log
• Complete preventive/demand maintenance tasks on HVAC, plumbing mechanical and life safety systems input data histories into CMMS
• Start-up/shutdown and operation of major building equipment using BAS
• Ensuring maximum energy efficiency, inspect/operate/maintain and repair mechanical/electrical systems and equipment (including boilers, chillers, HVAC equipment, pumps, generators, life safety system, etc.)
• Perform minor repairs: replace washers/faucets; clear sinks, toilets and drains; clear grease traps/sumps; re-pack valves; replace pumps/motors; reset breakers, etc.
• Maintain/align fan/air handling units. I.e. complete air filter changes, belt inspection/replacement
• Complete general mechanical/maintenance duties
• Ensure that mechanical rooms and all other work areas are kept in a safe, clean and organized state. Including completing any required painting
• Demonstrate a proficiency in the proper use of basic hand tools (e.g., socket sets, wrenches, pliers, screwdrivers, saws and hammers, etc.).
• Understand correct usage of power tools (pneumatic, electric or engine drive), drill motors, saws, grinder, and impact wrenches, etc.
• Demonstrate a proficiency in the correct usage of all personal safety equipment.
• Troubleshoot/repair building automation system
• Ensure that mechanical rooms and all other work areas are kept in a safe, clean and organized state. Including completing any required painting
• Monitor work of contractors/external service providers to ensure adherence to company/industry standards
• Participate in review of operating policies/procedures as required
• Complete maintenance of metal/plastic pipe systems
• Conduct chemical treatment tests
• Work in compliance with Occupational Health and Safety Act and other applicable codes
• Escalate unusual events/occurrences to supervisor
• Conduct generator tests
• Support the appearance and safety of the property
• Pump teardown/minor repairs/alignment
• Perform general building maintenance/repairs (e.g., lighting, door repairs. etc.)
• Assist other classifications/trades as required

Qualifications

Minimum Requirements include:

• BES diploma; 3rd or 4th class Operating Engineer; or Ontario trades certification of qualification
• Two or more years in the operation and maintenance of facilities
• Ability to communicate effectively in English (oral and written)
• Required to carry a mobile device
• Work requires some exposure to more intense situations when responding to service requests
• Work requires utilizing tools/repairing systems that could cause physical injury if not handled/ operated following safety practices/procedures
• Physical demands:
  • Exposure to elements - majority of work indoors; some exposure to outdoor environment
  • Lifting requirements - maximum 50 lbs.
  • Repetitive physical effort - majority of work is non-repetitive
  • Elevated working conditions - use of ladder; scissor lift (training required), etc.
  • Confined space may be applicable (training required)
• Shift Rotation; some overtime
• Compensation: 67,300 - 84,200

Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients’ needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines’ success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.