Apprentice Building Operator

Hines; Toronto; On-site; CAD 56,000 - 71,000; Full time

Job summary

Hines is seeking an Apprentice Building Operator in Toronto to operate and maintain building systems, ensuring safety and comfort for tenants in a AAA property.

You will respond to service requests, perform rounds, log readings, and execute preventive maintenance on HVAC, plumbing, and life-safety systems while working with BAS and CMMS tools.

Qualifications

• High School Diploma or equivalent.
• BES diploma; 3rd or 4th class Operating Engineer.
• 1-2 years in operation and maintenance of facilities.
• Ability to communicate effectively in English (oral and written).
• Required to carry a mobile device.
• Work involves responding to service requests and safety procedures.

Responsibilities

• Respond to tenant service requests and emergencies professionally.
• Perform daily rounds and log readings.
• Operate and maintain building equipment using BAS.
• Perform preventive/demand maintenance on HVAC, plumbing, and life-safety systems.
• Inspect and repair mechanical/electrical systems and equipment.
• Conduct safety checks and ensure clean, organized work areas.
• Coordinate with contractors and monitor service quality.
• Escalate unusual events to supervisor.
• Support general building maintenance tasks as needed.

Skills

HVAC knowledge

Building operations

BAS familiarity

Electrical/plumbing basics

Safety procedures

Communication

Education

High School Diploma

BES diploma; 3rd/4th class Operating Engineer

Tools

CMMS

BAS

Power tools

Job description

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As an Apprentice Building Operator with Hines, you will be responsible for operating and maintaining all building equipment and systems in a manner ensuring all Hines quality standards are upheld. Ensure that the tenants have a safe and comfortable work environment associated with a AAA building.

Primary Duties shall include:

• Respond to tenant service requests (such as heating/cooling calls) and emergencies, in a professional manner
• Perform daily rounds and log readings
• Review and complete daily entries into engineer's log
• Complete preventive/demand maintenance tasks on HVAC, plumbing mechanical and life safety systems input data histories into CMMS
• Start-up/shutdown and operation of major building equipment using BAS
• Ensuring maximum energy efficiency, inspect/operate/maintain and repair mechanical/electrical systems and equipment (including boilers, chillers, HVAC equipment, pumps, generators, life safety system, etc.)
• Perform minor repairs: replace washers/faucets; clear sinks, toilets and drains; clear grease traps/sumps; re-pack valves; replace pumps/motors; reset breakers, etc.
• Complete belt inspection/replacement
• Maintain/align fan/air handling units. I.e.: complete air filter changes
• Complete general mechanical/maintenance duties
• Demonstrate a proficiency in the proper use of basic hand tools (e.g., socket sets, wrenches, pliers, screwdrivers, saws and hammers, etc.).
• Understand correct usage of power tools (pneumatic, electric or engine drive), drill motors, saws, grinder, and impact wrenches, etc.
• Demonstrate a proficiency in the correct usage of all personal safety equipment.
• Troubleshoot/repair building automation system
• Ensure that mechanical rooms and all other work areas are kept in a safe, clean and organized state. Including completing any required painting
• Monitor work of contractors/external service providers to ensure adherence to company/industry standards
• Participate in review of operating policies/procedures as required
• Complete maintenance of metal/plastic pipe systems
• Conduct chemical treatment tests
• Work in compliance with Occupational Health and Safety Act and other applicable codes
• Escalate unusual events/occurrences to supervisor
• Support the appearance and safety of the property
• Pump teardown/minor repairs/alignment
• Perform general building maintenance/repairs (e.g., lighting, door repairs. etc.)
• Assist other classifications/trades as required

Relationships:

• Ensure working relationships with tenants, contractors and external service providers are constantly upheld; ensure corrective action taken to meet tenant needs
• Establish working relationships with staff to aid in the delivery of services
• Develop working rapport with suppliers, contractors and external service providers to respond to information needs
• Maintain positive relations with tenants/client through effective communications

Problem Solving/Analysis:

• Utilize standard testing/measuring tools to service/monitor basic building systems
• Apply standard operating practices/established processes to perform duties

Decision Making/Autonomy:

• Make basic decisions within established procedures/practices
• Provide input to operational decisions by identifying tenant/client/facility needs
• Read and use all types of testing equipment, analog digital multi-meters, pressure and temperature indicating and recording devices, air flow measuring devices, and leak detection devices.

Qualifications

Minimum Requirements include:

• High School Diploma or equivalent required.
• Started in BES diploma; 3rd or 4th class Operating Engineer
• 1-2 years in the operation and maintenance of facilities
• Ability to communicate effectively in English (oral and written)
• Required to carry a mobile device
• Work requires some exposure to more intense situations when responding to service requests
• Work requires utilizing tools/repairing systems that could cause physical injury if not handled/ operated following safety practices/procedures
• Physical demands: Exposure to elements - majority of work indoors; some exposure to outdoor environment Lifting requirements - maximum 50 lbs. Repetitive physical effort - majority of work is non-repetitive Elevated working conditions - use of ladder; scissor lift (training required), etc. Confined space may be applicable (training required)
• Possible Shift Rotation; some overtime
• Complete mandatory Hines training programs (annually)
• Create/implement personal development plan (MPACT) to identify skills required to move to next level
• Demonstrate a proficiency in two (2) or more categories of the Hines Engineering Assessment Guidelines and possess ability to provide training in these areas.
• Demonstrate a proficiency in mathematical computations related to building operations for problem solving building comfort and operation issues.
• Complete mandatory Hines training programs (annually)
• Create/implement personal development plan (MPACT) to identify skills required to move to next level
• Demonstrate a proficiency in two (2) or more categories of the Hines Engineering Assessment Guidelines and possess ability to provide training in these areas.
• Demonstrate a proficiency in mathematical computations related to building operations for problem solving building comfort and operation issues.
• Compensation: $56,400 - $70,500

Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.