Operations Coordinator - Permanent (internal/external)

Sudbury Catholic District School Board; Greater Sudbury; On-site; CAD 65,000 - 90,000; Full time

Job summary

Sudbury Catholic District School Board is seeking an Operations Coordinator to lead custodial operations, supervise staff and coordinate building services across multiple school locations in Greater Sudbury.

Reporting to the Manager of Facility Services and Health and Safety, you will ensure safe, clean environments, manage staffing, training, schedules and contracts, and support daily facilities operations.

Qualifications

• Formal post-secondary education in building management or related discipline, or equivalent.
• Minimum of three (3) years in a leadership position supervising staff in a building maintenance environment or in a large organization.
• Extensive knowledge of custodial best practices and cleaning procedures.
• Strong understanding of building systems, safety and operational protocols.
• Proficient with Microsoft Office 365 and reporting tools.

Responsibilities

• Contributes to operational requirements for all buildings and grounds while adhering to applicable laws and safety acts.
• Supervises custodial staff, coordinates onboarding, training and scheduling; conducts performance reviews.
• Establishes service procedures for custodial operations and processes.
• Audits staffing workload database to ensure appropriate levels across schools.
• Coordinates events, community use, fire safety protocols, and daily operations with school administration.
• Manages contracts for site services such as grass cutting, snow removal and pest control.
• Prioritizes work orders with Maintenance to address repairs and maintenance.
• Leads facility emergency response during hours and participates in on-call rotation.
• Manages custodial inventory and equipment purchases and repairs.
• Engages with boards, suppliers and contractors to implement best practices.
• Ensures adherence to applicable collective agreements.

Skills

Custodial management

Leadership

Communication

Analytical thinking

Confidentiality

OHSA knowledge

Organizational skills

Microsoft Office 365

Education

Post-secondary education in building management or related discipline

Job description

Operations Coordinator

Permanent Full-time

The Sudbury Catholic District School Board is located in Northeastern Ontario and serves approximately 6,900 students in 17 schools located in Greater Sudbury, as well as in Killarney.

Our School Board is host to and celebrates diverse cultures and is comprised of dedicated staff committed to high quality education that inspires and promotes lifelong learning. The Board is currently seeking Operations Coordinator(s) to join our dynamic team.

Reporting directly to the Manager of Facility Services and Health and Safety, the Operations Coordinator works collaboratively with the Facilities Team and school administration teams to deliver proactive leadership and comprehensive support for all operational requirements. This role is responsible for direct supervision of custodial staff, including schedule coordination, training facilitation, performance reviews, policy compliance and resolution of site-specific operational matters. The position’s primary objective is to ensure a consistently clean and safe environment for all staff, students and visitors across all school locations.

ESSENTIAL QUALIFICATIONS

Education/Certification

• Formal post-secondary education in building management or a related discipline, or equivalent

Experience

• Minimum of three (3) years in a leadership position supervising staff in a building maintenance environment or in a large organization.

Key Activities

• Contributes to the organization by ensuring that operational requirements for all building andgrounds are maintained at levels consistent with Board expectations and departmentalguidelines while adhering to applicable legislation, regulations and the Occupations Health and Safety Act.
• Provides daily supervision of custodial staff, including onboarding, training, and scheduling.Regularly conducts employee performance appraisals, promptly addresses any performanceconcerns, and develops individualized improvement plans that promote skill development,enhance performance, and achieve measurable results.
• Establishes and upholds service procedures and guidelines for all custodial operations andprocesses.
• Supports and audits the work loading database to confirm accurate allocation of staffingresources, maintain appropriate staffing levels at each school, and identify operational changes impacting staffing requirements.
• Collaborates with school administration to coordinate events, facilitate community use,implement fire safety protocols, and address daily operational matters.
• Provides contract management for site services such as grass cutting and snow removal andpest control.
• Liaise with the Maintenance Department to prioritize and monitor completion of work orders for building repairs and maintenance.
• Lead facility emergency response efforts during regular hours and participate in an on-callrotation to address after-hours emergencies such as power outages, severe weather, majorequipment failures, and fire alarms.
• Manages custodial product inventory at all locations, including review and approval ofpurchases and manages custodial equipment inventory including repairs, procurement andreplacement.
• Engage with school boards, suppliers, and contractors to assess and implement best practices in custodial operations.
• Ensures adherence to all relevant collective agreements.

Knowledge/Skills

• The position requires extensive knowledge of custodial best practices, including familiarity with relevant equipment and products. This expertise ensures that cleaning procedures areperformed efficiently and in compliance with established standards.
• A thorough understanding of building systems, operational protocols, and maintenanceprocedures is essential. The ability to apply this knowledge contributes to the effectivemanagement and upkeep of facilities.
• Advanced written and verbal communication skills are important, along with strong interpersonal abilities. These skills enable the demonstration and explanation of both routine and complex practices to colleagues and stakeholders.
• Excellent analytical and problem-solving capabilities are required, supporting the identification and resolution of issues as they arise.
• The role demands a proven ability to handle confidential information with discretion, protecting sensitive data and maintaining privacy at all times.
• Comprehensive familiarity with the Occupational Health and Safety Act is a key requirement to ensure that all practices adhere to legislative guidelines and promote a safe workingenvironment.
• Outstanding organizational skills and attention to detail are necessary. These qualities support the accurate and timely delivery of information, especially when managing multiple competing deadlines.
• Proficiency in Microsoft Office 365 is expected, enabling effective communication,documentation, and collaboration within the team.

Other Information

• May be required to work outside of normal business hours and on weekends from time to time. During periods of on-call duty, it is essential that a continuous cellular signal is maintained. This availability guarantees that communication can occur without interruption, enabling prompt responses to emergent situations or requests. A valid driver’s license is required as well as access to a vehicle.

Our board is committed to providing safe environments for our students and staff. Should you receive an offer of employment will include the requirement to submit an acceptable Police Record Vulnerable Sector Check, and completion of the Ministry of Labour Supervisor Health and Safety Awareness in 5 Steps Training(on-line) prior to the commencement of any employment duties.

As part of its commitment to equity, diversity and inclusivity, the Sudbury Catholic District School Board is committed to building a diverse and qualified workforce which reflects and serves the needs of its students and its communities, and supports the mission, vision and values of the Board.

In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is being collected under the authority of the Education Act and will be used for employee recruitment and selection purposes. For questions about this collection of information please contact Human Resources Services at [phone].

If you require a disability-related accommodation to participate in the recruitment process, or if you have questions about this collection of information, please contact Human Resources Services at [phone].

Thank you for your interest in Sudbury Catholic Schools.

Mission: To realize each student’s potential within our inclusive Catholic learning communityby nurturing and developing their mind, body and spirit.

Vision: Leaders in Learning and Faith