Operations Coordinator/Office Manager

CIM | Canadian Institute of Mining, Metallurgy and Petroleum; Montreal; On-site; CAD 50,000 - 80,000; Full time

Job summary

A leading organization in the mining sector is seeking an Operations Coordinator/Office Manager to enhance operational excellence. This hybrid full-time role involves supporting cross-functional initiatives, managing office operations, and contributing to the strategic direction of the team. Ideal candidates will have project coordination experience, strong organizational abilities, and proficiency in Microsoft Office Suite, along with fluency in English and French.

Qualifications

• Experience in project coordination, office management, or related roles.
• Fluency in both English and French.
• Familiarity with digital tools and platforms.

Responsibilities

• Support operational excellence through process improvements.
• Oversee daily office operations and support teams.
• Engage with staff to document and improve business processes.

Skills

Organizational skills

Communication skills

Customer service

Problem-solving abilities

Education

2+ years of experience in project coordination or office management

Tools

Microsoft Office Suite

AMS or CRM systems

Job description

Direct message the job poster from CIM | Canadian Institute of Mining, Metallurgy and Petroleum

Job Title: Operations Coordinator/Office Manager

Department: Operations

Reports To: Governance and Operations Manager

Location: Montreal, QC (Hybrid)

Employment Type: Full-Time

Position Overview

We’re looking for a proactive and detail-oriented OperationsCoordinator/ Office Managerto support our goals of improving operational excellence across the organization. This full-time, hybrid role (1 day a week remote)—based in our Montreal office—plays a vital part in working with the Governance and Operations manager to help implement cross-functional initiatives, improve and document internal systems and processes, and provide support services towards facilitating the smooth running of office operations.

Key Responsibilities

Operational Improvements & Tool Enhancement

• Work closely with the Governance and Operations Manager to identify, implement, and support tools that enhance organizational and operational effectiveness.
• Assist in executing cross-functional initiatives, such as:
• The organization-wide rollout and adoption of Microsoft Teams Phone.
• Ongoing support and optimization of Monday.com as a project management tool.
• Engage with staff and stakeholders to review and document existing business processes, identify operational challenges and recommend improvements to Manager based on user needs.
• Develop clear, user-friendly Standard Operating Procedures (SOPs) and internal guidelines.
• Maintain and regularly update the organization’s strategic and operational project plans. Utilizing KPIs in the creation of dashboards, and reporting tools to support decision-making.
• Provide administrative support for operational projects, including managing document version control, creating presentation decks, and maintaining shared resources.
• Manage document libraries and Basecamp Groups for the four Governance Committees, ensuring versions are up-to-date
• Assist in onboarding new employees by coordinating documentation, tool access, and introductory logistics.

Office Management

• Oversee day-to-day office operations, including supply procurement, arranging for equipment maintenance, and vendor coordination.
• Manage the magazine returns process and provide general support for office systems and tools.
• Coordinate travel logistics for staff and guests, including booking flights, accommodations, and other related arrangements.
• Coordinate mailing and courier services.

Qualifications

• 2+ years of experience in project coordination, office management, or related roles
• Strong organizational and communication skills with
• Experience in customer service
• Proven ability to manage multiple tasks and work collaboratively across departments.
• Familiarity with digital tools and platforms that support operational improvement.
• Proficient in Microsoft Office Suite; experience with AMS or CRM systems is an asset.
• Fluency in both English and French.

Preferred Attributes

• Analytical mindset with strong problem-solving abilities.
• Strong attention to detail and ability to drive projects to completion.

Qualifications

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Mining

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Workplace Experience & Operations Coordinator

Sainte-Julie, Quebec, Canada 10 hours ago

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