Operations Coordinator (Food & Vending Services)

York University; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

York University is seeking an Operations Coordinator for Food & Vending Services. The role involves ensuring quality assurance for food operations and compliance with regulatory standards across multiple campuses. Candidates should have a diploma in a related field and at least three years of experience in food services.

Qualifications

• Requires a college diploma in Business, Hospitality Management, or equivalent experience.
• Food handler's certificate required.
• At least 3 years of experience in high-volume food and vending services.

Responsibilities

• Ensure front-line quality assurance for Food and Vending operations.
• Monitor contracted food service providers and compliance with standards.
• Oversee safe food handling practices and manage equipment inventory.

Skills

Customer service skills

Communication skills

Planning skills

Organizational skills

Analytical skills

Proficiency in Microsoft Office

Education

College diploma in Business or Hospitality Management

Job description

Operations Coordinator (Food & Vending Services)

Join to apply for the Operations Coordinator (Food & Vending Services) role at York University.

Ancillary Services provides a wide range of campus services and amenities to enhance the student experience, supporting York University's mission, vision, and priorities. Committed to sustainability, equity, diversity, and inclusion, Ancillary Services collaborates with partners to improve campus life in line with the University's values.

Reporting to the Operations Manager, Food and Vending Services, the Operations Coordinator ensures front-line quality assurance for Food and Vending operations across Keele, Glendon, and Markham campuses. Responsibilities include monitoring contracted food service providers, ensuring compliance with contractual and legal standards, overseeing safe food handling practices, triaging maintenance issues, initiating corrective actions, and managing equipment inventory.

Education:

• College diploma in Business, Hospitality Management, or related field, including courses in nutrition or food safety, or an equivalent of 2 years recent experience (within the last three years) working at York University performing similar tasks. Food handler's certificate required.

Experience:

• Three (3) years of recent experience in high-volume food and vending services, interacting with contracted providers in an institutional setting.
• Knowledge of Food Safety Inspection by-laws, alcohol, and public health regulations, along with safe use of kitchen equipment and maintenance.

Skills:

• Excellent customer service skills, courteous and effective communication at all levels.
• Strong planning, organizational, and prioritization skills.
• Ability to adapt to ongoing changes and practices.
• Analytical skills with accuracy in working with figures and data.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

Additional Notes:

This position requires verification of degrees, credentials, or equivalencies at interview. Hours: Monday to Friday, 8:30 am - 4:30 pm. Summer hours are the same. Overtime requests may occur, especially during peak periods (August-September). Vacation restrictions apply during August-September.

Current York University employees in the YUSA-1 bargaining unit or those applying via collective agreement must apply through the Employee Career Portal - YU Hire within 5 working days of the posting date.

The university values diversity and encourages applications from women, persons with disabilities, visible minorities, Indigenous Peoples, and all gender identities and sexual orientations. Accommodations are available for applicants with disabilities during the recruitment process.

York University is committed to environmentally and socially responsible practices, aiming to reduce ecological impact.

Applicants must apply through YU Hire. This is an existing vacancy; applications are due by 11:55 pm EST on the deadline date, which may be updated as needed.