Operations Coordinator

JD Sports Canada; Vancouver; On-site; CAD 58,000 - 65,000; Full time

Job summary

An established industry player is seeking an operations coordinator to enhance operational efficiency and support various business departments. In this role, you will be responsible for maintaining daily operations, managing inventory integrity, and optimizing processes to improve overall performance. The ideal candidate will possess a strong background in business administration or a related field, with at least two years of experience in a similar role. This dynamic position offers the opportunity to work in a fast-paced environment, collaborate with diverse teams, and contribute to the continuous improvement of operational processes. If you are detail-oriented and have excellent problem-solving skills, this is the perfect opportunity for you.

Qualifications

• 2+ years experience as an operations coordinator or in a similar role.
• Tertiary education in business administration or equivalent experience.

Responsibilities

• Maintain day-to-day operations and support operational requirements.
• Optimize processes for maximum efficiency while maintaining quality standards.
• Track and report on operations department performance KPI’s.

Skills

Problem-solving skills

Time management skills

Analytical skills

Communication skills

Interpersonal skills

Detail-oriented

Ability to manage competing priorities

Education

Tertiary education in business administration

Experience in supply chain or operations

Tools

MS Excel

Job description

Responsible to: Operations Specialist

Department: Operations

Location: Vancouver HQ

Salary: 58-65k

We are looking for an operations coordinator to support all aspects of our company & operations. The operations coordinator responsibilities include providing operational support to business departments, managing inventory integrity, optimizing operational processes, overseeing process and quality management documentation, and liaising with external stakeholders.

Key Duties/Responsibilities:

• Maintaining day-to-day operations
• Supporting the operational requirements and resolving operational issues of business departments
• Optimizing operational processes and procedures to maximum efficiency while maintaining quality standards.
• Assisting with the implementation of new processes and procedures.
• Identifying initiatives to improve customer, employee and partner experiences.
• Support training of updated processes to existing and new employees
• Maintain inventory and record keeping integrity, follow up on required systems processing and investigation of discrepancies
• Interacting with partners, vendors and suppliers, answering questions, and resolving issues.
• Assist in the reorganization of operational processes to align with business requirements
• Liaise with contracted agencies and external support departments with operational requirements
• Tracking and reporting on operations department performance KPI’s
• Developing and maintaining policy and procedure documents.
• Other duties to support business operations as assigned

Skills/Experience/Knowledge needed:

• Tertiary education in business administration, supply chain, operations or a related field or an equivalence of experience
• 2+ years of experience as an operations coordinator or in a similar role
• Ability to analyze and improve operational processes.
• Able to manage competing priorities and expectations between business departments
• Strong problem-solving and time management skills.
• Detail-oriented. Strong analytical skills with the ability to interpret data and identify actionable insights.
• Proficient in utilizing spreadsheet tools (i.e MS Excel) to manage, analyze, and identify trends for process improvement and reporting
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external partners
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.