Operations Coordinator

DP World; Saint John; On-site; CAD 60,000 - 75,000; Full time

Job summary

A global logistics company is looking for an Operations Coordinator in Saint John, Canada, to support the operations team in achieving performance targets. The ideal candidate will have a degree in business or operational management, strong analytical and communication skills, along with at least 3 years of supervisory experience. This role involves monitoring performance, processing KPIs, and promoting safety awareness among the workforce. Important deadlines apply.

Qualifications

• 3+ years’ experience as a Supervisor or Coordinator in a fast moving operation.
• Fluency in English is required.
• Experience in a safety-focused environment and knowledge of Health and Safety legislation.

Responsibilities

• Support on-shift Operations team to meet safety and performance targets.
• Monitor and track performance against operational objectives.
• Process operational KPI results for stakeholders.

Skills

Organizational skills

Analytical skills

Communication skills

Interpersonal skills

Decision making

Flexibility

Safety awareness

Computer proficiency

Education

Degree in business or operational management

Tools

Microsoft Office

Job description

Overview

The Operations Coordinator is responsible for supporting the on-shift Operations team to achieve operational and safety performance targets.

In This Role You Will

• Collect, prepare, analyze, and present information and equipment required for operations planning and execution inside the office and outside on the terminal or vessel as required
• Monitor and track performance to planned objectives and/or targets established for the Operations department.
• Process and share Operational KPI results to Internal and External stakeholders daily.
• Complete dispatch, payroll, timesheet and other administrative tasks each shift.
• Maintain SharePoint based documentation and records.
• Promote positive relationships with our labour workforce, by engaging with them daily.
• Collaborate with the operational team during incident investigations, safety observations and contribute to continuous improvement of workplace safety.
• Perform other tasks delegated by shift managers.

What You Bring To This Role

• A degree in business, operational management, logistics or other related discipline.
• Strong organizational, planning and analytical skills, with attention to detail so that workflow is managed efficiently and accurately.
• Ability to communicate effectively with all levels within the organization.
• Proven ability to exercise judgment within generally defined practices and policies in selecting methods and techniques for achieving desired results.
• Exceptional communication and interpersonal skills, including the ability to build and maintain good working relationships and achieve buy in and ownership to quality standards/ initiatives with all departments and levels.
• Sound judgement and analytical thinking that enables decision making, ability to manage projects and prioritize and manage timelines.
• Outstanding computer skills with proficiency in Microsoft Office, including advanced data processing and analysis and proven ability to learn new systems quickly.
• Flexibility to meet the requirements of a 24/7 operation.
• Candidates demonstrating eagerness and initiative to grow and develop leadership skills are preferred.
• Experience working in a safety-focused environment with a strong understanding of Health and Safety legislation and the ability to effectively communicate these values to the workforce.
• Ability to identify safety risks and hazards and maintain situational awareness while navigating through the terminal work environment.
• Valid driver’s license and ability to operate a vehicle in an industrial site.
• Ability to ascend and descend ladder on vessels and equipment as needed during the shift.
• Minimum 3 years’ experience as a Supervisor or Coordinator in a fast moving operation, preferably in a unionized setting.
• Fluent in English.
• Previous Canadian work experience or experience working directly with Canadian industries

Deadline to apply is October 3rd, 2025.