Operations Coordinator

Brock University; Canada; On-site; CAD 52,000 - 85,000; Full time

Job summary

Brock University seeks an Operations Coordinator for the Department of Digital Humanities. The role involves providing administrative support, coordinating schedules, and managing departmental communications. This is a permanent full-time position with a competitive salary and comprehensive benefits, contributing to the vibrant educational environment at Brock.

Benefits

Comprehensive health and dental benefits

Enrollment in the Brock University Pension Plan

Up to 3 weeks vacation per year

Eligibility for the Brock Tuition Waiver Program

Qualifications

• Experience in an administrative support role is required.
• Strong customer service skills, excellent communication, and organizational abilities essential.
• Experience in a university environment is preferred.

Responsibilities

• Provide administrative support to the Chair, including scheduling and correspondence.
• Initiate onboarding for new personnel and coordinate hiring processes.
• Organize departmental events and meetings, ensuring accurate record-keeping.

Skills

Client service

Planning

Organizational skills

Interpersonal skills

Communication skills

Record keeping

Education

Post-secondary education in office administration

Tools

Microsoft Office

Power BI

Job description

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada’s leading comprehensive universities and a Top Employer in Hamilton-Niagara. Brock has been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity compiled by Forbes and Statista. We are an inclusive, welcoming community that offers a wide range of unique career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date:

July 18, 2025 at 11:59 PMThis job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada’s leading comprehensive universities and a Top Employer in Hamilton-Niagara. Brock has been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity compiled by Forbes and Statista. We are an inclusive, welcoming community that offers a wide range of unique career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date:

July 18, 2025 at 11:59 PMThis job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

About the Role:

Reporting to the Chair, Department of Digital Humanities, the Operations Coordinator provides a broad range of administrative support, coordination, and program support to ensure efficient day-to-day operation of the Department. The incumbent further functions as the information resource person and liaison between faculty, staff, students, and other University units to ensure the academic mission of the Department is met.

T he Operations Coordinator will:

• Provide administrative support to the Chair and relevant Program Directors, faculty, staff, and students, including correspondence, scheduling and daily operations;

• Assist the Chair and Program Directors in providing reminders of important upcoming deadlines (e.g., course collection due dates, budget deadlines, final grade submissions) and provide information regarding daily administration, issues, updated policies and scheduling updates/ or concerns;

• Coordinate onboarding for new personnel, including office setup, keys, email accounts, and access cards;

• Initiate and coordinate collection of course information from Chair to prepare academic timetable for the Registrar’s Office for undergraduate and graduate programs;

• Liaise with Registrar's Office regarding deadlines for course composition forms, examination information, examinations, and calendar submissions;

• Organize and process job postings and contracts (for Teaching Assistants, Marker/Graders, Course Coordinators, etc.);

• Generate and process contracts and timesheet authorizations for CUPE 4207 members, post doctorate staff, summer research students, and researchers;

• Collect CUPE 4207 Allocation of Hours forms and prepare job postings on Brock’s online system;

• Organize departmental events, retreats, workshops, and seminar series, including logistics and communications;

• Coordinate and attend departmental meetings, take minutes, and circulate minutes to appropriate parties after meetings;

• In coordination with Departmental Budget Officer, initiate and assist with annual budget preparation using information from Chair, faculty and staff; assist the Chair with inputting annual budget into the system;

• Prepare financial transactions such as purchase orders, cheque requisitions, deposits, transfers, and wire payments;

• Serve as the information source for all departmental, procedures pertaining to finance.

Key S kills and Experience :

• Post-secondary courses including computer applications, office administration, or related courses or the equivalent combination of education and experience ;

• Experience in an administrative support role ;

• Superlative client service abilities, with a high degree of care and compassion;

• Strong planning and organizational skills;

• Solid computer competency including word processing, spreadsheet, database, Power BI, web applications and web maintenance, social media, internet search engines, graphics, and scheduling software;

• Ability to maintain accurate records, including financial record keeping;

• Excellent oral and written communication, listening and comprehension skills ;

• Superior interpersonal skills including tact, discretion, and confidentiality;

• Ability to interact with persons from diverse backgrounds;

• Ability to work independently in a supportive and collaborative manner, and as part of a team;

• Strong customer service skills .

Preferred or Asset Skill s:

• Experience in a University environment ;

• Experience with Workday (Finance and HR), Adaptive Planning system, DB BROCK, and Brock Portal.

Salary and Total Rewards:

• Job Grade [ I ] , Salary Scale ( $ 52,093 - $84,476 );

• Target Hiring Range: $ 52,093 - $68,000*

• T his is a permanent position that includes :

• Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage.

• Pension Plan: Enrollment eligibility in the Brock University Pension Plan.

• Vacation: Up to 3 weeks per year, in addition to university holidays.

• Professional Development: Eligibility for the Brock Tuition Waiver Program.

* The final salary is based on experience, internal equity, and budget considerations within the target hiring range.

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy . As a student-centered organization, all employees are required to work on campus as needed.

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups .

We are committed to inclusive and barrier-free recruitment, and we accommodat e the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code . Please contact [e-mail] if you require a disability related accommodation so we can ensure you r participation needs are met.

Brock University does not use AI Technology at any stage of the recruitment process.

We appreciate all applications received . C andidates that are selected for an interview will be contacted.

Learn more about Brock University by visiting www.brocku.ca .

Brock University is a comprehensive institution with rich academic programs and world-class research activity. Located in Ontario’s scenic Niagara region on the traditional territory of the Haudenosaunee and Anishinaabe peoples, Brock is situated in a UNESCO Biosphere Reserve. With nearly 600 full-time faculty members and researchers, Brock's robust academic scope offers more than 70 undergraduate programs and 50 graduate programs in seven dynamic Faculties. The University’s 19,000 students come from across Canada and around the world. Brock’s renowned student experience is enriched by an emphasis on experiential education, as illustrated by community partnerships, volunteerism and one of Ontario's largest and most successful co-op programs.