Operations Coordinator

Forbes Bros. Group of Companies; Burnaby; On-site; CAD 41,000 - 48,000; Full time

Job summary

Forbes Bros. Group of Companies is seeking an Office Manager to lead administrative operations across three regional locations in Canada.

You will supervise Office Administrators, coordinate onboarding, PPE requests, IT support, and maintain project records, billing data, and compliance documentation. The role requires five years as an Office Administrator in construction or similar, with at least two years of leadership experience.

Qualifications

• Minimum of 5 years as Office Administrator in construction or similar.
• Minimum 2 years of team leadership or supervision experience.
• Strong computer skills across Microsoft Office, Excel, and MS Project.
• Excellent organizational, communication, and problem-solving abilities.
• Ability to handle confidential information with discretion.

Responsibilities

• Lead and coach Office Administrators across three locations.
• Oversee daily office operations and facilities coordination.
• Coordinate onboarding, training, and PPE/IT requests with PM approval.
• Manage IT equipment logistics across U.S. operations.
• Verify permits, licenses, insurance, and compliance documents.
• Maintain project data, billing info, and invoicing readiness.
• Support payroll through timesheet review and discrepancy resolution.
• Maintain confidential information and uphold WE WORK SAFE.

Skills

Team leadership

Communication skills

Organizational skills

Problem solving

Interpersonal skills

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Excel

Microsoft Project

Job description

Forbes Bros. Group of Companies is a leading utility infrastructure contractor helping power communities across Canada and the United States. Built on family roots, we value safety, hard work, and getting the job done right for our clients. We offer competitive compensation, comprehensive benefits, and opportunities to build your skills and grow your career.

• Location: Surrey, BC office.
• Work arrangement: On-site (Full-time, in-office).
• Employment type: Full-time, permanent.
• Schedule: Monday to Friday, 8:00 a.m. to 4:30 p.m.

The Opportunity

The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide Office Administrators, coordinate employee and project support, and keep office processes, records, and resources organized.

This opportunity suits an experienced construction administrator who enjoys leading people and keeping busy operations running smoothly. You will work with employees, project teams, and management to resolve administrative issues, maintain accurate information, and deliver consistent support across locations.

Key Elements of the Role

• Lead, coach, and develop Office Administrators across three regional locations, providing guidance and maintaining consistent standards for administrative support.
• Manage daily office operations, including inquiries, office upkeep, mail, deliveries, meeting room bookings, property management coordination, and office and field supplies.
• Coordinate onboarding documentation, training requirements, and equipment readiness. Support field employees with PPE requests, apprenticeship documentation, and IT requests with Project Manager approval.
• Coordinate the receipt, staging, inventory tracking, packaging, and shipment of IT equipment across U.S. operations, maintaining accurate asset records and timely delivery.
• Obtain and manage construction permits, maintain license and certification records, and verify that subcontractors provide required insurance and compliance documentation.
• Manage job setup and maintenance in company systems, keeping project information, customer requirements, and billing details accurate to support timely invoicing.
• Support payroll through timesheet review, discrepancy resolution, and coordination. Maintain shared records for employees, projects, crews, invoices, and vehicle and fuel card sign-outs.
• Handle confidential information with discretion, follow company policies and procedures, and demonstrate Forbes Bros.’ core value of WE WORK SAFE.

What You’ll Bring

• A high school diploma or GED. A bachelor’s degree in Business, Management, or a related field is preferred.
• At least five years of experience as an Office Administrator in construction or a similar environment.
• At least two years of team leadership, supervision, or coordination experience, with demonstrated ability to support and motivate a team.
• Strong computer skills and experience working across multiple platforms, including Microsoft Office, Excel, and Microsoft Project.
• Strong organizational and problem-solving skills, with the ability to identify issues and develop practical solutions.
• Clear written and verbal communication skills, a high level of accuracy, and close attention to detail.
• Strong interpersonal skills, with the ability to work effectively with employees, clients, and all levels of management.

The range shown is the expected base pay range for this role. Final compensation will be determined based on role requirements, experience, qualifications, work location, applicable project/site requirements, internal equity, and any applicable collective agreement or union requirements.

This range does not include overtime, premiums, per diem / LOA, bonuses, benefits, or other forms of compensation unless specifically stated in the job posting.

Base Pay Range

$30 - $35 CAD

Equal Opportunity & Recruitment

Forbes Bros. Group of Companies and its affiliated entities are equal opportunity employers committed to a respectful and accessible recruitment process. We make employment decisions based on job-related qualifications and do not discriminate on the basis of race, colour, ancestry, national or ethnic origin, citizenship, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or family status, genetic information, military or veteran status, or any other characteristic protected by applicable law.

Applicants must currently be legally authorized to work in the country where the position is located and must maintain valid work authorization throughout their employment.

Employment is subject to the requirements of the applicable role, location, project, and employing entity. Depending on the position, this may include verification of work authorization, background screening, review of driving records or driver’s abstracts, drug and alcohol screening, credential verification, client or site-access requirements, and other pre-employment conditions permitted by applicable law.

Accommodations are available throughout the recruitment process in accordance with applicable law. Applicants who require accommodation are encouraged to contact the recruitment team so we can discuss their needs and arrange appropriate support.