Operations Consulting Generalist - Manager

PwC; Toronto; On-site; CAD 112,000 - 162,000; Full time

Job summary

PwC Canada is seeking an Operations Consulting Generalist - Manager to lead design and execution of large-scale supply chain optimization initiatives. You will deliver analytical models, guide distribution networks, and mentor junior staff across diverse industries, helping clients improve efficiency and value.

The role emphasizes leadership, client relationship management, and delivery of turnkey distribution solutions, with opportunities to advance within PwC’s advisory practice.

Qualifications

• Experience in supply chain network optimization and inventory theory.
• Proven ability to develop large-scale analytical models (optimization, simulation, queueing).
• Hands-on experience in distribution center design and material flow optimization.
• Experience delivering supply chain transformation projects across relevant industries.
• Exposure to warehouse automation and robotics solutions (e.g., Dematic, Witron, Vanderlande, Ocado).
• Bachelor’s degree in a related field.

Responsibilities

• Develop and implement large-scale supply chain network optimization models.
• Design and optimize end-to-end distribution networks across industries.
• Lead distribution center and micro-fulfillment center design projects.
• Develop business cases to support automation and robotics investments.
• Provide advisory on automation vendors and implementation.
• Drive business development and client relationships.
• Mentor junior team members and lead project delivery.

Skills

Supply chain optimization

Inventory theory

Analytical modeling

Distribution center design

Leadership / mentoring

Education

Bachelor’s degree in Supply Chain, Engineering, Operations Research, or related field

Tools

Llamasoft

Job description

Job Description & Summary

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Strategy Management Level Manager Job Description & Summary At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.

The Opportunity

As a Operations Consulting Generalist - Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career.

Your role will include, but isn’t limited to:

• Develop and implement large-scale supply chain network optimization models (stochastic, multi-period, capacity-constrained)
• Design and optimize end-to-end distribution networks across multiple industries (retail, T&L, G&PS, industrial products)
• Build multi-echelon inventory and queueing models to support strategic decision-making
• Leverage tools such as Llamasoft and custom-built solutions for supply chain decision analysis
• Lead distribution center (DC) and micro-fulfillment center design, including in-facility flow modeling
• Develop business cases to support automation and robotics investments in warehouse operations
• Provide advisory on automation vendors (e.g., Dematic, Witron, Vanderlande, Ocado) and solution implementation
• Build custom network flow models to support greenfield and brownfield distribution network decisions
• Drive business development, including client relationship management, solutioning, and proposal creation
• Lead project delivery, mentor junior team members, and collaborate with stakeholders on turnkey DC design solutions

What You’ll Bring

• Experience in supply chain network optimization and inventory theory
• Proven ability to develop large-scale analytical models (optimization, simulation, queueing)
• Hands-on experience in distribution center design and material flow optimization
• Experience delivering supply chain transformation projects across relevant industries
• Exposure to warehouse automation and robotics solutions (e.g., Dematic, Witron, Vanderlande, Ocado)
• Bachelor’s degree in Supply Chain, Engineering, Operations Research, or related field
• Expertise with supply chain modeling tools (e.g., Llamasoft or equivalent)
• Strong quantitative and analytical problem-solving skills
• Strong client-facing, communication, and stakeholder management capabilities
• Leadership experience including mentoring or coaching team members

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $112,400 - $162,400.

The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location.

In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education

(if blank, degree and/or field of study not specified)

Required Skills

• Accepting Feedback
• Accepting Feedback
• Active Listening
• AI Fluency
• AI-Human Collaboration
• Analytical Thinking
• Business Data Analytics
• Business Performance Metrics
• Business Transformation
• Change Management
• Coaching and Feedback
• Communication
• Creativity
• Digital Tooling
• Embracing Change
• Emotional Regulation
• Empathy
• Epic Software
• Epic Systems
• Inclusion
• Intellectual Curiosity
• Learning Agility
• Logistics Management
• Management Consulting
• Manufacturing Operations Management
• {+ 26 more}

Travel Requirements Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date October 14, 2026

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aide, faites-le-nous savoir à l’etape de la demande d’emploi. L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez être étant consultez pour lointe. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).

Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.