Operations Consultant - Part Time

LVMH Group; Toronto; On-site; CAD 26,000 - 32,000; Part time

Benefits offered by this job

Bonus opportunities

Benefits program

Learning & development

Job summary

Sephora Canada is seeking an operations/stock associate for ON-Stock Yards Village in Toronto. This part-time role helps maintain stockroom organization and merchandising updates while delivering customer service during store hours.

You will handle shipments, stockroom upkeep, and may cross-train in cashier duties. Flexibility for evenings, weekends and holidays is required; compensation ranges CAD$19.20–$22.60 per hour with bonus opportunities and benefits.

Qualifications

• 1–2 years of retail/client service experience.
• Good computer, arithmetic and organizational skills.
• Ability to multi-task while attending to client needs.
• Effective time management, problem solving and communication.
• High School graduate or equivalent.

Responsibilities

• Provide friendly, professional service to clients during store business hours.
• Assist in training cashiers and consultants on POS.
• Maintain cleanliness and organization within cashier zone.
• Process shipments and stockroom organization per company standards.
• Communicate inventory issues/concerns to Supervisor and Store Manager.

Skills

Retail experience

Customer service

POS familiarity

Education

High School diploma

Tools

POS software

Job description

Job ID: 292797
Store Name/Number: ON-Stock Yards Village (1690)
Address: 129 -1980 St Clair Ave W., Toronto, ON M6N 0A3, Canada (CA)
Full Time/Part Time: Part Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Client Service

• Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
• Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.

Store Presentation

• Assist in maintaining standards of cleanliness and organization within the cashier zone.
• Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
• Participate in programs to reduce shortage/loss.

Merchandising and Operations

• Perform shipment receipt and processing in a timely manner.
• Organize and maintain stockroom per company standards.
• Process transfers, damages and testers per company standards.
• Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
• Ensure safety and tidiness standards are respected and maintained at all times.
• Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
• Ensure compliance with sampling policies and procedures.
• Participate in inventory control.
• Designated consultants will be cross-trained in cashier functions.

EXPECTED SKILLS AND QUALIFICATIONS

• 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
• Possess good computer, arithmetic and organizational skills.
• Ability to multi-task, while being attentive to the needs of clients and the business.
• Effective time management, problem solving and communication skills.
• A High School graduate or equivalent.
• Flexible availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION

Physical Requirements

• Work in a fragrance filled environment.
• Lift and carry up to 50 pounds.
• Bend and stretch to stock shelves.

MEANINGFUL REWARDS

The compensation ranges between CAD$19.20 - CAD$22.60/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.

The House provides a superior selection of quality products and always keeps pace with the latest trends.

The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.

With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.

At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.