Operations Consultant - Flex

Sephora; Delta; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Performance bonus

Benefits program

Learning and development

Job summary

Sephora Canada in Delta, BC is seeking an Operations Consultant to support stockroom organization, merchandise updates and client service during store hours. You'll work with the Operations Supervisor to ensure efficient processes and accurate inventory.

Responsibilities include processing shipments, organizing stockroom, checking visuals, assisting in cashier and MPOS training, and upholding safety, cleanliness, and sampling policies.

Qualifications

• 1-2 years of retail experience or client service.
• Strong communication and organizational skills.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Provide friendly, professional service to clients during store hours.
• Assist in training cashiers and consultants on POS and MPOS.
• Assist in maintaining stockroom and merchandising standards.
• Process shipments and organize stockroom per standards.
• Check in visual elements and report issues to the supervisor.
• Ensure safety and tidiness standards are respected at all times.
• Participate in inventory control and sampling policy adherence.
• Cross-train designated consultants in cashier functions.

Skills

Customer service

POS

MPOS

Time management

Communication

Education

High School diploma

Tools

POS software

Inventory software

Job description

Job ID: 293232Store Name/Number: BC-Tsawwassen Mills (1630)Address: 5000 Canoe Pass Way, Delta, BC V4M 0B3, Canada (CA)Full Time/Part Time: FlexPosition Type:Vacancy Status: This position is for an existing, open vacancyThe Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.ESSENTIAL DUTIES AND RESPONSIBILITIESClient ServiceProvide friendly, professional and knowledgeable service to clients as needed during store business hours.Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.Store PresentationAssist in maintaining standards of cleanliness and organization within the cashier zone.Be aware of and assist in maintaining SEPHORA’s merchandising concepts.Participate in programs to reduce shortage/loss.Merchandising and OperationsPerform shipment receipt and processing in a timely manner.Organize and maintain stockroom per company standards.Process transfers, damages and testers per company standards.Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.Ensure safety and tidiness standards are respected and maintained at all times.Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.Ensure compliance with sampling policies and procedures.Participate in inventory control.Designated consultants will be cross-trained in cashier functions.EXPECTED SKILLS AND QUALIFICATIONS1-2 years of retail/client service industry experience, preferably in a stockroom capacity.Possess good computer, arithmetic and organizational skills.Ability to multi-task, while being attentive to the needs of clients and the business.Effective time management, problem solving and communication skills.A High School graduate or equivalent.Flexible availability including evenings, weekends and holidays is required.ADDITIONAL INFORMATIONPhysical Requirements:Work in a fragrance filled environment.Lift and carry up to 50 pounds.Bend and stretch to stock shelves.MEANINGFUL REWARDSThe compensation ranges between CAD$19.85 - CAD$24.80/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.