Operations Consultant

LVMH; West Vancouver; On-site; CAD 27,000 - 34,000; Part time

Job summary

Sephora Canada in West Vancouver is hiring an Operations Consultant for an existing vacancy at BC-Park Royal (0590). This part-time position supports stockroom organization and merchandising updates in collaboration with the Operations Supervisor.

Responsibilities include customer service, training cashiers on POS and MPOS, maintaining store presentation, processing shipments, inventory control, and ensuring safety standards. Flexible availability for evenings, weekends, and holidays is required.

Qualifications

• 1-2 years of retail/client service experience, preferably in stockroom.
• Good computer, arithmetic and organizational skills.
• Ability to multi-task while attending to clients and business needs.
• Effective time management, problem solving and communication skills.
• High school graduate or equivalent.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Provide friendly, professional client service during store hours.
• Assist in training cashiers and consultants on POS/MPOS.
• Maintain cleanliness and organization in cashier zone.
• Support merchandising concepts and stockroom standards.
• Process shipments and organize stockroom per standards.
• Record transfers, damages and testers per policy.
• Report inventory and safety issues to supervisors; ensure compliance.
• Possibly cross-train designated consultants in cashier tasks.

Skills

Retail experience

Client service

Computer skills

Arithmetic

Organizational skills

Time management

Communication skills

Flexible availability

Education

High school graduate or equivalent

Tools

POS

MPOS

Job description

Job ID: 299287

Store Name/Number: BC-Park Royal (0590)

Address: 796 Main Street, West Vancouver, BC V7T 0A5, Canada (CA)

Full Time/Part Time: Part Time

Position Type: Regular

Vacancy Status: This position is for an existing, open vacancy

The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Client Service

• Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
• Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.

Store Presentation

• Assist in maintaining standards of cleanliness and organization within the cashier zone.
• Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
• Participate in programs to reduce shortage/loss.

Merchandising and Operations

• Perform shipment receipt and processing in a timely manner.
• Organize and maintain stockroom per company standards.
• Process transfers, damages and testers per company standards.
• Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
• Ensure safety and tidiness standards are respected and maintained at all times.
• Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
• Ensure compliance with sampling policies and procedures.
• Participate in inventory control.
• Designated consultants will be cross-trained in cashier functions.

EXPECTED SKILLS AND QUALIFICATIONS

• 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
• Possess good computer, arithmetic and organizational skills.
• Ability to multi-task, while being attentive to the needs of clients and the business.
• Effective time management, problem solving and communication skills.
• A High School graduate or equivalent.
• Flexible availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION

Physical Requirements:

• Work in a fragrance filled environment.
• Lift and carry up to 50 pounds.
• Bend and stretch to stock shelves.

MEANINGFUL REWARDS

The compensation ranges between CAD$19.85 - CAD$24.80/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.

The House provides a superior selection of quality products and always keeps pace with the latest trends.

The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.

With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.

At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.