Operations Clerk - Search & Registrations

RegHub Systems Inc.; Kelowna; Remote; CAD 40,000 - 55,000; Full time

Job summary

A dynamic remote position as Operations Clerk awaits at a leading Canadian registry services company. This role involves client support, order management, and ensuring compliance with security policies. Prospective candidates, with a background in business or finance and strong customer service skills, are encouraged to apply for this impactful opportunity.

Qualifications

• 2 years of education in business, finance, administration, or computer science.
• Law Clerk Certificate is an asset.
• Bilingual (French/English) is an asset.

Responsibilities

• Support clients by troubleshooting issues and logging technical tickets.
• Manually complete orders when automation is not possible.
• Respond to various inquiries via email and phone.

Skills

Customer Service

Communication

Problem-Solving

Proactiveness

Tech-Savviness

Education

High School Diploma or GED

Minimum 2 years of post-secondary education

Tools

Google Drive

DocuSign

Slack

GoTo

Postman

Job description

Role: Operations Clerk - Search & Registrations

Job Type: Full Time

Location: Remote

Make an Impact with RegHub

Do you thrive in a fast-paced environment, love helping people, and bring positive energy to your work? At RegHub, you're not just managing client orders — you're building lasting relationships.

RegHub is a trusted leader in Canadian registry services. Founded by industry veterans with a passion for innovation and entrepreneurship, we are redefining the registry experience through technology, collaboration, and client-first service. Our team culture is built on growth, transparency, and recognizing contributions.

We are looking for a detail-oriented and customer-focused Operations Clerk to support our registry operations. If you enjoy problem-solving, process improvement, and working in a collaborative environment, this could be your next great opportunity.

About RegHub Systems Inc.

RegHub delivers cutting-edge solutions in:

·Personal Property Security Registries (PPSA)

·RDPRM (Quebec)

·Land Title Registries

·Know Your Business (KYB) services

As an Operations Clerk, you'll support clients through our Admin Portal, oversee daily order flow, and jump in wherever needed to help the business run smoothly.

Key Responsibilities:

·Support clients by troubleshooting issues with developers and logging technical tickets

·Manually complete orders when automation cannot

·Respond to inquiries via email, messaging platforms, and phone

·Represent client feedback in team discussions

·Assist with QA testing and onboarding activities

·Ensure compliance with all RegHub security and privacy policies

Required Qualifications:

·High School Diploma or GED

·Minimum 2 years of post-secondary education in business, finance, administration, or computer science

·Law Clerk Certificate (an asset)

Additional Assets:

·Bilingual (French/English)

·Familiarity with Canadian registries and asset-based financing

·Previous experience in registry services

Skills That Lead to Success:

·Strong customer service and communication skills

·Proactive, self-motivated, and goal-driven

·Understanding of the lease/lien/loan lifecycle in North America

·Knowledge of PPSA and corporate registries

·Tech-savvy: Experience with Google Drive, DocuSign, Slack, GoTo

·Familiarity with tools such as Postman, API mapping, and DevOps

Conditions of Employment:

Employment is contingent upon successful completion of a background check

Work Environment & Schedule:

Fully remote position (occasional in-person meetings may be required based on location)

Monday to Friday, 8:30 AM – 5:00 PM PST (40 hours/week)

Compensation:

Salary to be discussed based on experience and expertise.

How to Apply:

Please submit your resume to [e-mail]

Posting Date:

July 17, 2025