Operations Clerk - Part-time

City of Kelowna; Kelowna; On-site; Part time

Job summary

A regional government in Kelowna seeks a part-time Operations Clerk to provide clerical and administrative support across various departments. Ideal candidates should have a high school diploma and 1-2 years of experience. Responsibilities include managing inquiries, coordinating with contractors, and maintaining records. The role offers a pay rate of $30.64 per hour with step progressions and comprehensive benefits. Candidates must attach necessary documents when applying.

Benefits

Comprehensive benefits

Qualifications

• High school diploma or equivalent required.
• 1-2 years of relevant experience preferred.

Responsibilities

• Provide clerical support to various departments.
• Operate switchboard and handle inquiries.
• Liaison for equipment and contractor coordination.
• Maintain electronic and paper records.
• Prepare and process various documents and reports.

Skills

Communication with the public

Clerical support

Record keeping

Proficiency in Microsoft Office

Education

High school graduation or equivalent

Job description

Operations Clerk – Part time

Internal candidates please note that in order to be considered based on your seniority, applications must be received by 4:00pm on December 16, 2025. Please note internal applicants will be contacted after the holiday closure.

Internal candidates must attach copies of your education/membership(s) as "other documents". Please ensure that you have a resume and Driver’s Abstract to attach, as these are required documents when applying to this posting. If you do not currently possess a Driver’s Licence, or are waiting to receive a Driver’s Abstract, you are still eligible to apply. You may upload a Word document stating "Driver’s Abstract is on order" or "Do not possess a Driver’s Licence".

An Operations Clerk provides clerical and administrative support services for various City departments, including direct communication with the public and other clients.

Responsibilities

• Operates a switchboard to provide reception services to the department; receives, records, responds to and/or refers unusual or sensitive enquiries and complaints; provides general information to the public regarding departmental regulations, policies and work activities; distributes incoming correspondence.
• Acts as inter‑departmental liaison to assist supervisors and foremen in the effective coordination of equipment, materials and crew assignments; radios field crews to receive/relay messages and book meetings and appointments.
• Contacts crews, contractors, vendors, rental agencies and contract truckers/equipment operators. The Operations Clerk has limited authority to hire, coordinate and dispatch contractors, in accordance with operational policy.
• Arranges for the location and marking of underground utilities; orders concrete, asphalt and other materials requested by crews; issues excavation permits.
• Creates, inputs, updates and maintains various paper and electronic records in support of department operations (e.g. procedure and policy manuals, statistics and records of inventories, accounts, job cost and payroll information, equipment hours, accidents and other operational data).
• Prepares contract/tender documents, standard correspondence, invoices, requisitions and reports; prepares and processes accounts receivable and payable transactions; prepares deposits and receipts; dispenses and balances petty cash; contacts vendors and follows up on overdue accounts.
• Processes, issues and cancels passes, permits, keys and access cards; prepares reports for audit.
• Researches and compiles statistics, develops, organizes, maintains departmental filing and bring‑forward systems and maintains an inventory of office supplies.

Qualifications

• High school graduation or equivalent.
• One to two years of experience.

Pay Rate

$30.64 per hour with 2 step progressions to $34.29 per hour plus 14% in lieu of vacation, statutory holidays and benefits.

Hours of Work

Monday to Friday. Standard hours per day: 7. Schedule: 7:30 am to 3:30 pm – 3 days per week.

Work Location

Other location.

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter
• Driver's Abstract

Optional Documents

• Other Document 1
• Other Document 2
• Other Document 3
• Other Document 4

Supplemental Questions

• * What is the highest level of first aid qualification/certification that you currently hold?
  • Level I
  • Level II
  • Level III
  • I don't have a valid first aid qualification
  • Other
• * How many years of experience do you have related to this position?
  • None
  • Less than 1 year
  • 1 to 3 years
  • 3 to 5 years
  • 5 to 8 years
  • More than 8 years
• * How many years of Office Administration experience do you have?
  • None
  • Less than 1 year
  • 1 to 3 years
  • 3 to 5 years
  • More than 5 years
• * How many years of experience do you have working with the public?
  • None
  • Less than 1 year
  • 1 to 3 years
  • 3 to 5 years
  • More than 5 years
• * What level of proficiency do you have using the Microsoft Office Suite, including Word, Outlook, Excel and Power Point?
  • No experience
  • Basic
  • Intermediate
  • Advanced
  • Expert
• * What level of proficiency do you have using Excel?
  • No experience
  • Beginner
  • Intermediate
  • Advanced
  • Expert
• * How many years of experience do you have working with Cityworks Asset Management software?
  • None
  • Less than 1 year
  • 1 to 3 years
  • 3 to 5 years
  • More than 5 years

The City of Kelowna is committed to being an organization that values and reflects its community’s diverse population, and to fostering an equitable, inclusive and progressive work environment where everyone can be their authentic self and feels a sense of belonging.