Operations Business Analyst

United Farmers of Alberta Co-operative Limited; Calgary; On-site; CAD 90,000 - 120,000; Full time

Job summary

United Farmers of Alberta Co-operative Limited is seeking an Operations Business Analyst to partner with Farm Supply and Petroleum Operations leadership, driving operational excellence through data-driven insights and performance analysis.

This role identifies trends, uncovers improvement opportunities, conducts root cause analysis, and provides actionable recommendations that enhance performance across the network.

Qualifications

• Bachelor’s degree in business or commerce; analytics or operations focus preferred.
• 7–10 years progressive experience in analytics, operations analysis, or performance management.
• Advanced proficiency with Excel and Power BI; strong data interpretation skills.
• Excellent communication and presentation abilities to influence leadership.
• Experience in retail, petroleum, agriculture, or multi-site operations is a plus.

Responsibilities

• Analyze operational performance across Farm Supply and Petroleum Operations using data-driven insights and KPIs.
• Monitor data to identify performance exceptions, trends, gaps, and risks; propose improvements.
• Conduct root cause analyses to uncover drivers of challenges and variances.
• Develop forecasting models and predictive analytics for business needs and risks.
• Collaborate with leaders to implement data-driven recommendations and measure impact.
• Enhance performance measurement frameworks using historical and forecast data.
• Monitor and report on KPIs related to Safety, Standards, Sales, Service, and Compliance.
• Maintain and govern operational dashboards ensuring accuracy and relevance.
• Communicate insights to leadership; identify Power BI reporting needs across teams.
• Support BI roadmap, dashboard enhancements, and continuous improvement.

Skills

Power BI

Data analysis

Microsoft Excel

Root cause analysis

Presentation skills

Stakeholder management

Education

Bachelor's degree in business or commerce

Tools

Power BI

Job description

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Position Summary:

The Operations Business Analyst partners closely with Farm Supply and Petroleum Operations leadership to drive operational excellence through data-driven insights and performance analysis. This role is responsible for identifying trends, uncovering opportunities for improvement, conducting root cause analysis, and providing actionable recommendations that enhance operational performance across the network.

Leveraging data analytics, reporting tools, and performance metrics, the Operations Business Analyst helps leaders make informed decisions, improve operational consistency, ensure regulatory compliance, and deliver exceptional customer experiences.

Responsibilities

• Analyze operational performance across all Farm Supply and Petroleum Operations locations using data-driven insights and key performance indicators.
• Proactively monitor operational data to identify performance exceptions, emerging trends, operational gaps, and potential risks.
• Conduct root cause analyses to identify underlying drivers of operational challenges and performance variances.
• Develop forecasting models and predictive analytics to anticipate business trends, operational needs, and potential risks.
• Partner with operational leaders to develop data-driven recommendations, implement improvement initiatives, and measure their effectiveness.
• Evaluate and enhance performance measurement frameworks by leveraging historical trends, current performance, and forecasted data to improve decision-making and operational outcomes.
• Support operational excellence by monitoring and reporting on key performance indicators related to Safety, Standards, Sales, Service, and Performance, including adherence to regulatory and operational compliance standards
• Manage and maintain operational dashboards to ensure data accuracy and relevance.
• Measure and communicate performance against established KPIs.
• Monitor operational metrics and provide meaningful commentary and insights to leadership.
• Identify and prioritize Power BI reporting requirements based on operational needs.
• Collaborate with Operations stakeholders, the analyst team, and the Power BI development team to define reporting solutions.
• Support dashboard enhancements and continuous improvement of business intelligence tools.
• Ensure reporting aligns with business priorities and enables effective decision-making.
• Build strong working relationships with Operations leaders to understand business challenges and priorities.
• Provide coaching insights and data-driven recommendations that support operational decision-making.
• Present findings, trends, and recommendations to leadership in a clear and actionable manner.
• Act as a trusted advisor in the use of operational data to improve performance.
• Performance measurements across Farm Supply and Petroleum Operations.
• Weekly and monthly operational reporting, through exception analysis.
• Dashboard governance, oversight, and continuous improvement.
• Trend identification and root cause analysis.
• Action plan development, tracking, and follow-up.
• Compliance and operational standards monitoring.
• Support of Power BI reporting roadmap and development priorities.
• Delivery of insights that improve Safety, Standards, and Service outcomes that drive sales and team performance.

Qualifications

• Bachelor’s degree in business or commerce. Majoring in analytics, finance, operations management, or related discipline.
• Equivalent combination of education and experience may be considered
• Technical Requirement: Analytics Certificate (or working towards) would be considered an asset
• Competency in leveraging AI to develop and analyze models is an asset.
• 7–10 years progressive experience in business analytics, operations analysis, or performance management.
• Advanced proficiency with Microsoft Excel and Power BI.
• Strong analytical, problem-solving, and root cause analysis skills.
• Experience interpreting operational KPIs and translating data into actionable business insights.
• Excellent communication and presentation skills with the ability to influence operational leaders.
• Experience working in retail, petroleum, agriculture, or multi-site operations is considered an asset.

Success Measures

Success in this role will be demonstrated by:

• Improved operational performance through data-driven insights.
• Increased compliance with operational standards and procedures.
• Enhanced visibility of performance through effective dashboards and reporting.
• Timely identification of operational risks and opportunities.
• Successful execution and completion of improvement action plans.
• Strong partnership with Operations leadership and Business Intelligence teams.
• Measurable improvements in Safety, Standards, and Service performance across the operational network.

You and UFA. Let’s Grow Together.

UFA is one of Canada’s largest and most progressive agricultural co-operatives. We’re a multi-billion-dollar organization that offers the products, services, and support our 127,000+ members need to build, grow and succeed. While our roots will always be in agriculture, we’re proud to support the industries and communities that drive Western Canada’s economy. We need your skills, expertise and ideas to help us keep growing.

• A Business with a Purpose - Join a member-owned co-operative with a mission that matters: improving the well-being of our members, helping them feed the world, and enabling investment in local communities.
• Recognized and Rewarded for Your Performance - At UFA, success is shared. You’ll own your work and be recognized for both individual and organizational results.
• Work-Life Success - We prioritize safety, respect your time, and offer flexible options and comprehensive benefits to support your life inside and outside of work.
• We Help Each Other Grow - Our collaborative culture fosters growth through hands-on experience, mentorship, training, educational support, and diverse career paths.

Diversity Equity, and Belonging

At UFA, we care about our employees and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse backgrounds, where everyone can do their best work. If you require accommodation during the application or selection process, please contact [e-mail] .

Stay Connected

We thank all applicants for their interest. Only those selected for an interview will be contacted.