Operations & Automation Coordinator

Warehousing & Distribution; Toronto; On-site; CAD 60,000 - 70,000; Full time

Job summary

Warehousing & Distribution is seeking an Operations & Automation Coordinator to help embed AI and lightweight automation into everyday workflows. The role focuses on coordinating internal projects, identifying efficiencies, and partnering with cross-functional teams to implement tools like Zapier, Power Automate, and no-code platforms.

This is ideal for early-career professionals eager to experiment with AI in a practical setting.

Qualifications

• 1–3 years of experience in operations, project coordination, administration, customer service, or a related field
• Hands-on experience using AI and/or automation tools with examples of improving workflows or efficiency
• Basic understanding of how AI tools can be applied in business contexts (e.g., content drafting, data summarization)
• Strong organizational skills and ability to manage multiple tasks, deadlines, and follow-through
• Process-oriented mindset with ability to identify inefficiencies and suggest practical improvements
• Clear and professional communication skills to coordinate across teams
• Curiosity and initiative regarding emerging AI technologies

Responsibilities

• Coordinate internal operations projects, track progress, and follow up on deliverables
• Partner with teams to map day-to-day workflows and identify automation opportunities
• Assist in testing and implementing automation and AI tools to streamline repetitive tasks
• Draft communications and summarize information using AI tools
• Help manage timelines and communicate updates across stakeholders
• Create and maintain SOPs, checklists, and documentation on AI tool usage
• Track and report on time savings, efficiency gains, and impact of automation initiatives
• Support small AI/automation pilots and iterate based on feedback

Tools

Zapier

Power Automate

Excel automation

ChatGPT

Replit

Notion/ClickUp automations

AppSheet

OpenAI API

Google Gemini

Job description

About the Role

We’re hiring a curious, hands-on Operations & Automation Coordinator to support internal projects and help embed AI and automation into everyday workflows. This role is ideal for someone early in their career who enjoys improving processes, experimenting with emerging tools (including AI/LLMs), and turning ideas into simple, practical solutions.

You’ll work closely with leadership and cross-functional teams to coordinate projects, identify efficiencies, and implement lightweight automation and AI-driven solutions that save time and reduce manual work.

What You’ll Do

• Support the execution of internal operations projects by coordinating tasks, tracking progress, and following up on deliverables
• Partner with teams to understand day-to-day workflows and identify opportunities for improvement and automation
• Assist in testing and implementing automation and AI tools (e.g., Zapier, Power Automate, GPT/LLMs) to streamline repetitive tasks and enhance decision-making
• Experiment with AI tools (e.g., ChatGPT, copilots) to draft communications, summarize information, and support internal workflows
• Help manage timelines and communicate updates across stakeholders
• Create and maintain SOPs, checklists, and documentation, including guidance on how AI tools are used within processes
• Track and report on progress, including time savings, efficiency gains, and impact of automation/AI initiatives
• Support small-scale AI/automation pilots and iterate based on feedback

Must-Have Qualifications

• 1–3 years of experience in operations, project coordination, administration, customer service, or a related field
• Hands‑on experience using AI and/or automation tools (e.g., ChatGPT, Zapier, Power Automate, Excel automation), with examples of improving workflows or efficiency
• Basic understanding of how AI tools (especially LLMs) can be applied in business contexts (e.g., content drafting, data summarization, workflow automation)
• Strong organizational skills with the ability to manage multiple tasks, track deadlines, and follow through reliably
• A process‑oriented mindset, with the ability to identify inefficiencies and suggest practical improvements
• Clear and professional communication skills, with the ability to coordinate across teams and provide updates
• Comfort learning new tools and systems; demonstrates curiosity and initiative, especially around emerging AI technologies

Nice to Have

• Experience supporting process improvements or workflow optimization initiatives
• Familiarity with no-code/low-code tools (e.g., Airtable, AppSheet, Notion), Mininimal coding on tools like Replit
• Experience experimenting with or building simple AI‑assisted workflows (e.g., prompt design, AI + automation integrations)
• Interest in staying current with AI trends and applying them to business operations

Salary Range: $60,000-70,000

For this role, are you able to commute to Scarborough, ON daily?*

Tell us about one operations or automation project you’ve led from start to finish.

What was the challenge, what did you do, and what was the measurable outcome?*

Describe one example where you implemented or customized an AI or automation tool (e.g. ChatGPT, Zapier, Power Automate, etc.) that solved a real business problem.

What tools did you use, and what was the impact?*

Which of the following tools or platforms have you personally used to build or automate workflows (select all that apply)* Zapier Power Automate Replit AppSheet OpenAI API Google Gemini Notion/ClickUp automations Other (add which ones in the next question)

If you answered “Other” above, please feel free to indicate which tools/platforms that you used:

What’s one new AI tool or skill you’ve taught yourself in the past six months, and how did you use it?*

This position has a projected salary range of $60,000-$70,000. Is this salary within the range you are looking for? *