Operations Associate (Part-Time) - Yorkdale

Alo Yoga; Toronto; On-site; CAD 35,000 - 50,000; Part time

Job summary

Alo Yoga is seeking an Operations Associate to enhance store efficiency and profitability. The ideal candidate will drive operational excellence through inventory management and customer service. Join a dynamic team that values mindful movement and exceptional experiences, with perks including employee discounts and yoga classes.

Benefits

Generous employee discounts on Bella+Canvas and Alo Yoga

Medical, dental, and vision plans

Monthly store incentives

Clothing allowance

Free yoga classes at our Sanctuaries

Qualifications

• At least 1 year of experience in a client-focused, sales, or operational environment.
• Self-motivated with a desire to achieve results and work well in a team.

Responsibilities

• Execute inventory management processes to maximize accuracy and reduce shrinkage.
• Promote a safe work environment through proper stockroom standards.
• Support shipment, receiving, processing, and customer needs.

Skills

Customer Service

Teamwork

Business Acumen

Job description

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Operations Associate is a key member of the store team, responsible for driving profitability and efficiency. This role involves working closely with the Operations & Visual Management team to initiate and complete tasks, provide feedback, and support overall store operations.

Key Job Responsibilities

• Execute inventory management processes to maximize accuracy and reduce shrinkage.
• Investigate inventory discrepancies, collaborating with the General/Store Manager to address process or system gaps.
• Support shipment, receiving, processing, reverse transfers, sales floor recovery, replenishment, floor set updates, and supply management.
• Maintain visual standards on the sales floor.
• Coordinate with reporting, budgeting, expenses, inventory control, vendors, technology, and facilities to ensure optimal store operations.
• Promote a safe work environment through proper stockroom standards and processes.
• Assess and fulfill the needs of the business, team, and guests dynamically on the retail floor.
• Implement company directives, projects, and initiatives in collaboration with the Operations & Visual Management team.
• Assist in processing shipments and ensuring product flow, including visual merchandising and replenishment.
• Leverage metrics to support business strategies and demonstrate strong business acumen.
• Resolve customer needs promptly to ensure satisfaction.
• Identify product concerns and communicate inventory needs to support business goals.
• Perform various tasks to keep the store clean, safe, inviting, and efficient, including movement around the store.

Operations Associate Qualifications

• At least 1 year of experience in a client-focused, sales, or operational environment.
• Ability to move constantly within all store areas.
• Ability to lift, push, carry up to 50 pounds.
• Ability to bend, kneel, climb, crawl, twist, and safely use ladders.
• Ability to stand and move throughout the shift.
• Passion for customer service and creating exceptional experiences.
• Self-motivated with a desire to achieve results and work well in a team.
• Aligns with Alo’s Guiding Principles.

Schedule

Part-Time associates (up to 30 hours/week) with a minimum of 4-hour shifts. Full-Time associates (32-40 hours/week) with open availability, including during the holiday blackout period from Thanksgiving through early January.

Equal Opportunity Employment

As an Equal Opportunity Employer, Alo Yoga does not discriminate based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital status, sexual orientation, gender identity, or any other protected status.

Perks

• Generous employee discounts on Bella+Canvas, Alo Yoga, and free access to Alo Moves classes.
• Comprehensive medical, dental, and vision plans, plus mental health support and parental benefits for full-time employees.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at our Sanctuaries.

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